Server Assistant

Tavistock Restaurant Collection•Wayland, MA

19d

About The Position

The Server Assistant delivers genuine, personable hospitality and service to guests while helping maintain a clean, orderly, and well-stocked environment for guests and team members. The role is critical to the overall guest experience and offers growth potential to move into a server position. The Server Assistant attends to guest needs, supports restaurant operations, and performs duties assigned by management.

Requirements

High school education.
Ability to speak, read, and write in English.

Nice To Haves

Previous hospitality experience is preferred.

Responsibilities

Deliver genuine hospitality and establish emotional connections with guests.
Contribute to the teamwork and success of the restaurant.
Communicate effectively with guests and team members.
Maintain proper grooming and uniform standards.
Ensure the interior and exterior of the restaurant are clean.
Set and reset tables promptly so they are guest-ready.
Sweep floors throughout the restaurant.
Carry dirty dishes, glassware, and silverware to the dish area for cleaning.
Communicate with managers and hosts about table availability and important table updates.
Maintain a high level of cleanliness and sanitation.
Maintain a professional and gracious demeanor at all times.
Accurately perform opening, running, and closing duties.
Perform job functions requested by the management team.
Attend to guest needs, including providing bread and butter, water service, pre-setting service, and other assistance.