Server Assistant

ClubCorp • Roswell, GA

32d • $15 - $17

About The Position

The Server Assistant supports the front-of-house team with food and beverage service to help provide members and guests with a smooth, efficient dining experience. The role helps maintain service standards and operational efficiency by setting up, cleaning, and supporting service tasks, while contributing to a welcoming atmosphere.

Server Assistants deliver food and beverages, maintain dining-area cleanliness and organization, set tables, restock supplies, and learn basic menu and daily-special information. They greet and assist guests, collaborate with team members, respond to requests and complaints by escalating issues when necessary, complete side work, and follow Club safety and cleanliness standards. The position may also support special events and large parties.

Employees are expected to assist others and take on additional duties as assigned, follow company, Club, and department policies, maintain professionalism, attend daily briefings, wear a clean uniform, and pursue personal and professional growth. The role reports to the F&B Director, Banquet Manager, or Restaurant Manager. Attendance follows the weekly schedule, with additional hours required as needed, including weekends and/or holidays.

Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Ability to follow instructions and communicate well with team members.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.

Responsibilities

• Assist with delivering food and beverages to members and guests, ensuring prompt service.
• Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
• Learn basic à la carte menu and daily-special information to assist with service and answer simple questions.
• Greet members and guests, provide basic assistance, and help create a welcoming environment.
• Collaborate with team members to support a smooth dining experience.
• Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas.
• Follow safety and cleanliness guidelines and Club policies.
• Support special events and large parties and perform additional duties as assigned by management.
• Follow company, Club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to do the same.
• Maintain required certifications relevant to the role and take initiative in personal and professional growth.
• Address challenges using available resources and work with regional and corporate teams to support Club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets Club standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed