Server Assistant

Invited•Seal Beach, CA

11d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service to help provide members and guests with a smooth dining experience. The role includes service support, setting up and cleaning dining areas, and helping maintain high service standards and operational efficiency. The Server Assistant helps create a welcoming atmosphere and may assist with special events and large parties. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective talking and hearing abilities and sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous Food and Beverage service experience.
Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Assist with delivering food and beverages to members and guests promptly.
Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Learn basic information about the à la carte menu and daily specials to assist with service and answer simple questions.
Greet members and guests, provide basic assistance, and help create a welcoming environment.
Collaborate with team members and provide support as needed to ensure a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas.
Follow safety and cleanliness guidelines and Club policies.
Support special events and large parties, and perform other duties assigned by management.
Assist others and take on additional tasks as assigned.
Follow company, Club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to comply with safety guidelines.
Pursue personal and professional growth and maintain certifications required for the role.
Address and resolve challenges using available resources, working with regional and corporate teams to support Club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets Club standards.