Server Assistant

HEI Hotels and Resorts•Atlanta, GA

About The Position

The Server Assistant supports the Outlet Manager and Restaurant Servers in maintaining a clean, welcoming environment and providing guests with stellar service. The role includes clearing and resetting tables, maintaining service stations, serving initial beverages and bread, and transporting dirty tableware to the dishwashing area. Other job-related duties may be assigned.

Requirements

  • Knowledge of appropriate table settings and service ware.
  • Ability to grasp, lift, carry, or otherwise transport up to 50 lbs., with or without reasonable accommodation.
  • Ability to move or push goods on a hand cart or truck weighing up to 150 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Quickly clear dirty table settings and prepare tables for resetting.
  • Promptly and consistently reset all service ware.
  • Maintain station stock and cleanliness for all meal periods, including necessary silverware, linen, and condiments.
  • Serve guests beverages, bread, and butter at the beginning of their dining experience and replenish them as needed.
  • Transport dirty tableware from the dining room to the dishwashing area for proper cleaning.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Free parking
  • Discounted train passes
  • Complimentary meals
  • Discounted spa services
  • Cross-training and promotional opportunities
  • Tuition reimbursement
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • YouDecide discounts
  • Hotel room discounts
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