Server Assistant

The Brown Palace Hotel & Spa•Denver, CO

25d

About The Position

The Server Assistant supports restaurant and bar service by running food hot and fresh from the line, clearing and cleaning guest tables, refilling drinks, and helping with bar duties such as rotating glassware and refilling ice bins. The role calls for a positive, guest-focused team member who can stay organized, prioritize tasks, multitask, and work effectively in a fast-paced environment. The position involves welcoming guests, maintaining dining and service-area cleanliness, bussing tables, responding to guest requests, and informing management of complaints. The Server Assistant also helps ensure timely food delivery and keeps the server station stocked. The role requires physical stamina, including prolonged standing and work in variable temperatures and noise levels. A Food Handlers Card and fluency in English are required.

Requirements

Excellent communication skills.
Fluency in English.
Food Handlers Card required.
Ability to multitask.
Ability to work long hours and stand for long periods without sitting or leaning.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently or constantly to move objects.
Ability to bend, stretch, twist, or reach with the body and arms.
Ability to work under variable temperatures and noise levels.
May require periodic walking primarily on a level surface throughout the day.
Infrequent lifting and carrying of 1–25 pounds.
Self-motivated and willing to assist wherever needed.

Responsibilities

Welcome guests.
Maintain the cleanliness of the dining area and serving stations.
Bus dining room tables.
Respond to guests’ requests and inform management of complaints.
Maintain strong knowledge of food and beverage offerings.
Ensure the timely delivery of food items.
Ensure the server station is adequately stocked with necessary supplies.
Assist with bar duties, including glass rotation and refilling ice bins.
Assist wherever needed.

Benefits

Travel discounts at Highgate hotels.
Competitive benefits, including three pricing tiers of medical coverage for eligible full-time associates.
Dental and vision benefits for eligible full-time associates.
Paid sick leave in accordance with applicable law.
Paid time off plans may be available to qualifying associates.
401(k) Retirement Plan available to qualifying full-time and part-time associates.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short-term and long-term disability insurance.
401(k) employer matching contributions.
Paid holidays.
Paid vacation.
Employee assistance program (EAP).
Educational opportunities and tuition reimbursement.
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law.
Washington employees: 8 paid holidays per year; up to 20 vacation days per year based on classification and length of service; paid sick and safe time accrues at 1 hour per 30 hours worked, with up to 72 unused hours carried over.
Colorado employees: 8 paid holidays per year (Denver employees receive 64 hours of designated holiday time per calendar year); up to 20 vacation days per year based on classification and length of service; 6 days or 48 hours of paid sick leave per year, accruing at 1 hour per 30 hours worked.
California employees: 8 paid holidays per year; up to 20 vacation days per year based on classification and length of service, subject to stated accrual caps; paid sick time accrues at 1 hour per 30 hours worked, with stated carryover limits and Los Angeles provisions.