Server Assistant

ClubCorp • Scottsdale, AZ

9d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service, helping ensure a smooth and efficient dining experience for members and guests. The role assists with service setup, cleaning, stocking, and other operational tasks while helping maintain high service standards and a welcoming atmosphere. Server Assistants report to the F&B Director, Banquet Manager, or Restaurant Manager. They may also support special events and large parties and perform other duties assigned by management.

Requirements

• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Availability to work according to the weekly schedule, with additional hours as required, including weekends and/or holidays.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills and the ability to speak clearly and effectively.

Responsibilities

• Assist with delivering food and beverages to members and guests promptly.
• Maintain cleanliness and organization in the dining area, including setting tables and restocking supplies.
• Develop basic knowledge of the à la carte menu and daily specials to support service and answer simple questions.
• Greet members and guests, provide basic assistance, and help create a welcoming environment.
• Collaborate with team members and provide support as needed to ensure a smooth dining experience.
• Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas.
• Follow safety and cleanliness guidelines and maintain areas according to Club policies.
• Perform additional duties assigned by management, including supporting special events and large parties.
• Assist others as needed and take on additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to comply with safety guidelines.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed