Server Assistant
About The Position
The Server Assistant supports the front-of-house team with food and beverage service to provide members and guests with a smooth, efficient dining experience. The role helps maintain service standards and operational efficiency by assisting with setup, cleaning, and other service tasks, while contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. The Server Assistant assists with service, maintains dining and work areas, supports team members, and follows Club safety, cleanliness, and service policies. Additional duties may include supporting special events and large parties.
Requirements
- Excellent communication skills, including the ability to speak clearly and effectively.
- Ability to follow instructions and communicate well with team members.
- Ability to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
- Ability to lift, carry, push, and pull up to 100 pounds occasionally.
- Effective talking and hearing abilities and sufficient visual acuity.
Nice To Haves
- High school diploma or equivalent.
- Previous Food and Beverage service experience.
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
- Completion of Invited’s F&B Service Training program.
Responsibilities
- Assist with delivering food and beverages to members and guests promptly.
- Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
- Learn basic à la carte menu items and daily specials to assist with service and answer simple questions.
- Greet members and guests warmly and provide basic assistance.
- Collaborate with team members to support a smooth dining experience.
- Assist with member and guest requests or complaints, escalating issues to Servers or management when necessary.
- Complete side work, including cleaning, organizing, and stocking work areas.
- Follow safety and cleanliness guidelines and Club policies.
- Perform additional duties assigned by management, including supporting special events and large parties.
- Assist others as needed and take on additional tasks assigned by management.
- Follow company, Club, and department policies, procedures, and instructions.
- Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices and encourage others to comply with safety guidelines.
- Pursue personal and professional growth and maintain required role-related certifications.
- Address and resolve challenges using available resources, working with regional and corporate teams to support Club operations.
- Attend daily briefings and participate in required activities.
- Wear a clean, neat uniform that meets Club standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
