Server Assistant
About The Position
The Server Assistant (also referred to in the posting as Busser-Runner) supports food and beverage service in the dining room by moving items between the kitchen and dining areas, assisting servers, and providing attentive service to Club Members and guests. The position helps create a warm, friendly environment while maintaining dining-room presentation, cleanliness, and safety. The role includes setting, clearing, and resetting tables; replenishing service supplies; cleaning dining and service areas; sorting and organizing dishes and glassware in the dish area; and completing opening and closing duties. It also supports setup and breakdown for special events, banquets, and private parties, including retrieving, moving, and storing furniture, equipment, and decorations using appropriate handling methods. The Server Assistant is expected to follow health, safety, sanitation, company, and service standards; maintain a professional appearance; communicate effectively with team members; handle guest concerns by notifying the appropriate colleague; protect the confidentiality of Club Members and operations; and contribute positively to the team. This is a seasonal position.
Requirements
- Five months of related experience required.
- Safe Staff certification required.
Nice To Haves
- Previous country club experience is advantageous.
- Northstar experience preferred.
Responsibilities
- Facilitate food and beverage service between the kitchen and dining areas.
- Serve bread, butter, and water promptly as guests are seated.
- Assist with delivering food trays to tables and returning items to the kitchen or dish area.
- Support servers in providing timely and accurate guest service and anticipate Members’ and guests’ needs.
- Set tables with appropriate silverware, glassware, china, and clean linens or placemats according to service standards and reservations.
- Clear and reset tables efficiently, replace soiled linens, and wipe tables, chairs, and banquets.
- Clean and polish surfaces in dining and service areas; sweep, mop, blow, and vacuum floors; and promptly clean spills, broken glass, and debris.
- Remove trash, recyclables, and empty bottles, and maintain clean, organized service stations and back-of-house areas.
- Sort and organize silverware, glassware, and dishes in the dish area; place silverware in soaking bins, rack glassware, and stack dishes by type.
- Polish glassware, silverware, and equipment; dispose of trash; and transport soiled linens to designated areas.
- Keep ice bins filled and maintain appropriate stock levels of service supplies.
- Assist with setup and breakdown of dining rooms and events, including banquets and private parties.
- Move furniture, decorations, setup items, and equipment; retrieve and return items to storage; and use carts, dollies, or team lifts for heavier objects.
- Complete assigned opening and closing side work duties and report shortages to management.
- Maintain a clean, neat, and professional appearance, including proper uniform and nametag.
- Follow health, safety, sanitation, company, and service standards and use proper lifting and transport procedures.
- Communicate effectively with kitchen staff, servers, and management, and notify the appropriate team member of guest concerns.
- Maintain complete confidentiality regarding Club Members and operations.
- Participate in required training sessions and team meetings, demonstrate teamwork and a strong work ethic, and contribute positively as a team member.
- Climb ladders for high cleaning and repurposing items.
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What This Job Offers
Education Level
No Education Listed
