Server Assistant

Invited•Hilton Head Island, SC

10d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service, helping provide members and guests with a smooth, efficient dining experience. The role supports high service standards and operational efficiency by assisting with setup, cleaning, and other service tasks while contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Employees are expected to assist others and take on additional tasks as assigned. They must follow company, club, and department policies and safety practices; maintain professionalism and a clean, neat uniform; attend daily briefings; and pursue personal and professional growth, including maintaining any required certifications. The posting notes that the listed duties are not comprehensive and that additional duties may be assigned as needed.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Sufficient talking, hearing, and visual acuity to perform the role.

Nice To Haves

High school diploma or equivalent.
Previous Food and Beverage service experience.
Current Food Handler and Alcohol Server certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Assist with delivering food and beverages to members and guests, ensuring prompt service.
Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Develop basic knowledge of the à la carte menu and daily specials to support service and answer simple questions.
Greet members and guests in a friendly manner and provide basic assistance.
Collaborate with team members to support a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas.
Follow safety and cleanliness guidelines and maintain areas according to Club policies.
Support special events and large parties and perform additional duties assigned by management.
Assist others as needed and follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to comply with safety guidelines.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.