Server Assistant

Invited • Scottsdale, AZ

9d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service, helping provide members and guests with a smooth dining experience. The role supports high service standards and operational efficiency by assisting with setup, cleaning, and other service tasks and contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Employees are expected to assist others and take on additional tasks as assigned. They must follow company, club, and department policies and safety practices; maintain professionalism and a clean, neat uniform; pursue personal and professional growth and maintain relevant certifications; attend daily briefings; and address challenges using available resources. The job posting notes that its listed duties and requirements are not comprehensive and that additional duties may be assigned as needed.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective talking and hearing abilities and sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Assist with delivering food and beverages to members and guests promptly.
• Maintain cleanliness and organization in the dining area, including setting tables and restocking supplies.
• Learn basic à la carte menu items and daily specials to support service and answer simple questions.
• Greet members and guests, provide basic assistance, and help create a welcoming environment.
• Collaborate with team members and provide support to help ensure a smooth dining experience.
• Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
• Follow safety and cleanliness guidelines and maintain areas in accordance with Club policies.
• Support special events and large parties and perform other duties as assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to comply with safety guidelines.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and engage in required activities.
• Wear a clean, neat uniform that meets club standards.
• Meet attendance requirements according to the weekly schedule and work additional hours as needed, including weekends and/or holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed