Starlite Server Assistant

Beacon Grand•San Francisco, CA

18d•Onsite

About The Position

The Server Assistant at Starlite supports the lounge’s service and operational flow, assisting both the service floor and the bar to help create a seamless, upscale guest experience. The role upholds the Starlite Standard through cleanliness, efficiency, and proactive hospitality. The Server Assistant prepares the lounge for service, maintains tables discreetly, supports bartenders and floor staff, keeps menus and daily features presentable, and maintains health, safety, and sanitation standards. The role also includes quickly resetting tables for arriving guests. Work takes place in a fast-paced nightlife environment and requires availability for late nights, weekends, and holidays as the lounge schedule dictates.

Requirements

1–2 years of experience in a high-volume, upscale cocktail lounge or luxury hotel environment.
Foundational understanding of classic cocktails, spirits, and wine service is highly preferred.
Ability to remain calm, graceful, and efficient in a fast-paced nightlife environment.
Fluent in English and able to communicate clearly and professionally with clientele and team members.
Current Food Handler and Alcohol Service Certifications (e.g., LEAD/TIPS) are mandatory.
High school diploma or equivalent.
Ability to stand and walk for long shifts.
Ability to bend, push, squat, and navigate a crowded lounge floor with trays.
Ability to regularly lift and carry 25 pounds.
Availability to work late nights, weekends, and holidays as the lounge schedule dictates.

Nice To Haves

Two or more years of restaurant or lounge experience preferred.
Previous experience in a luxury or boutique upper-upscale setting is a significant plus.
Foundational understanding of classic cocktails, spirits, and wine service is highly preferred.

Responsibilities

Prepare the lounge for service by ensuring lighting, table settings, and decor meet Starlite’s aesthetic standards.
Maintain tables using discreet service techniques, including removing used glassware and plates, refilling water, and anticipating guest needs.
Support the bar and service floor by running cocktails with knowledge of garnishes and glassware, and keeping bartenders supplied with polished glassware, ice, and prep.
Keep cocktail and spirits menus pristine and update chalkboards and daily features with legible, professional presentation.
Maintain health, safety, sanitation, cleanliness, and organization standards, including during high-volume late-night shifts.
Quickly reset tables for new arrivals.