Server Assistant l Runner/Busser (tipped)

Donohoe Hospitality Services•Reston, VA

7d•Onsite

About The Position

Donohoe Hospitality Services is proud to offer an exciting opportunity for a dynamic and talented Server Assistant-Busser/Runner to join a team where modern design, elevated hospitality, and an energetic atmosphere come together to create an exceptional workplace experience—at the AC Hotel | Residence Inn Reston. Step into a workplace that's as dynamic and elevated as the experience we deliver. At the AC Hotel Reston | Residence Inn Town Center, you're not just joining a team—you're becoming part of a thoughtfully designed, high-energy environment where style, innovation, and hospitality come together. Located in the vibrant Reston Gateway community, our hotel blends modern sophistication with effortless functionality, creating a space where both guests and team members can thrive. From sleek, European-inspired design to intuitive technology and curated spaces, every detail is intentional—and so is our approach to teamwork. Whether it's the buzz of the AC Lounge transforming from a daytime workspace to an evening social hub, the refined simplicity of the AC Kitchen, the dynamic energy of SEVEN Restaurant & Bar, or the elevated atmosphere of our rooftop lounge, SYN, you'll be part of an experience that's fresh, engaging, and always evolving. We're driven by a shared commitment to delivering "The Perfectly Precise Hotel™" experience, and that starts with our people. Here, your ideas are valued, your growth is supported, and your contributions directly shape the guest journey. If you're passionate about hospitality, thrive in a collaborative environment, and want to be part of something modern, stylish, and forward-thinking, this is where you belong.

Requirements

Ability to lift, push, pull, and transport objects weighing up to 30 pounds continuously.
Frequently bend and stoop throughout the shift.
Comfortable standing for extended periods while maintaining energy and attentiveness.
Communicate effectively with guests.
Meet established standards of professional appearance.
A self-starter mindset is essential, with the ability to take initiative and stay proactive in a fast-paced environment.

Responsibilities

Bring energy and attention to detail to every shift by creating a clean, polished, and guest-ready environment across the restaurant, restrooms, and service areas.
Set the tone for smooth operations by fully stocking and organizing the bus stand to ensure seamless transitions between shifts.
Deliver prompt, attentive support to guests by assisting with bread-and-water service, clearing and resetting tables, and keeping beverages refreshed in accordance with service standards.
Maintain a sharp eye for cleanliness by checking high chairs and booster seats, managing trash removal, and keeping floors spotless throughout the restaurant and bar.
Play an active role in the guest experience by supporting servers with food delivery, plate presentation, and order coordination, while anticipating needs before they arise.
Keep operations running efficiently by transporting dishes to the dish area, separating and managing linens, and ensuring all service areas remain organized and functional.
Adapt quickly to the restaurant's flow by rearranging tables for special events or large parties and stepping in wherever needed to support the team.
Uphold a high standard of cleanliness by vacuuming, mopping, and maintaining all restaurant surfaces and storage areas, while ensuring ice caddies and beverage stations are always stocked and ready.
Communicate proactively with leadership and keep supervisors informed of any issues to ensure a smooth, elevated dining experience for every guest.
Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
The hotel operates 24 hours a day, 7 days a week. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.