About The Position

Gallagher Bassett is hiring an experienced claims adjuster to manage complex California workers compensation claims. The role applies claims management experience to assess exposure, determine appropriate actions, and resolve claims. The adjuster works with clients, claimants, and other parties throughout the claims process, providing empathetic customer service and effective communication. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The role is eligible for fully remote work.

Requirements

  • High school diploma.
  • Minimum of 5 years of related claims experience; the role overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
  • California workers compensation jurisdictional experience.
  • Active California adjuster designation required; SIP designation is optional.
  • Appropriately licensed and/or certified in all states in which claims are handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Investigate, evaluate, and resolve complex workers compensation claims.
  • Analyze claims exposure, make informed decisions, plan appropriate courses of action, and resolve claims.
  • Interact with parties involved in the claims process to support effective communication and resolution.
  • Provide empathetic customer service to claimants on behalf of clients.
  • Handle claims consistently with client and corporate policies, procedures, standard methodologies, and statutory, regulatory, and ethical requirements.
  • Document and communicate claim activity accurately and in a timely and efficient manner.
  • Partner with clients to deliver innovative solutions and improve the claims management process.
  • Think critically, solve problems, and plan and prioritize work to serve clients and claimants effectively.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • Collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.
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