Senior Workers Compensation Claims Adjuster - IL/WI
About The Position
Gallagher Bassett is seeking an experienced Claims Adjuster to investigate, evaluate, and resolve complex workers compensation claims in Illinois and Wisconsin. The role focuses on lost-time and indemnity claims and involves assessing exposure, planning appropriate actions, and resolving claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements. The position is eligible for fully remote work. The adjuster communicates extensively with claimants and other parties involved in the claims process, providing empathetic customer service on behalf of clients. The role also requires timely, efficient documentation and communication of claim activity, collaboration with clients to improve claims management, and critical thinking, problem-solving, planning, and prioritization.
Requirements
- High school diploma.
- At least 5 years of related claims experience.
- Appropriate license and/or certification in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, make decisions, plan an appropriate course of action, and resolve claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity promptly and efficiently to support claim outcomes.
- Investigate, evaluate, and resolve complex workers compensation claims using analytical skills.
- Partner with clients to deliver solutions and improve the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
