Senior Workers Compensation Claims Adjuster - IL, IA, KS, NE, MO

Gallagher•Saint Peters, MO

9d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to manage claims in Illinois, Iowa, Kansas, Nebraska, and Missouri. This role is eligible for fully remote work. The adjuster investigates, evaluates, and resolves complex workers compensation claims, analyzing exposure and selecting appropriate courses of action. The role involves extensive communication with claimants, clients, and other parties to support effective claim resolution and customer service. Claims must be handled in accordance with client and corporate policies, procedures, statutory and regulatory requirements, accepted industry practices, and ethical standards. The adjuster documents and communicates claim activity promptly and efficiently and works with clients to improve the claims management process.

Requirements

High school diploma.
At least 5 years of related claims experience.
Appropriate licensure and/or certification in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, determine appropriate courses of action, and resolve claims.
Communicate extensively with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards.
Document and communicate claim activity in a timely and efficient manner.
Investigate, evaluate, and resolve complex workers compensation claims.
Partner with clients to deliver innovative solutions and enhance claims management.
Think critically, solve problems, plan, and prioritize work to serve clients and claimants effectively.