Senior Workers Compensation Claims Adjuster - California

Gallagher•Corona, CA

150d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to handle California workers compensation claims. The role applies claims management experience to assess claim exposure, determine appropriate courses of action, and resolve claims. The adjuster communicates with parties involved in the claim, provides empathetic customer service to claimants, and handles files consistently with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements. The role also requires timely and efficient claim documentation and communication. The position is eligible for fully remote work. Candidates should have at least five years of related claims experience, including experience handling a full indemnity desk and litigation, and must have the appropriate active licenses and certifications for the states in which claims are handled. A California designation is required; SIP is optional. A high school diploma is required, and a bachelor's degree is desired.

Requirements

High school diploma.
Minimum of 5 years of related claims experience.
Minimum of 3–5+ years of experience adjusting a full indemnity desk plus litigation.
California workers compensation jurisdictional experience.
Active California adjuster's license/designation required; SIP is optional.
Appropriately licensed and/or certified in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, plan appropriate courses of action, and resolve claims using claims management experience.
Investigate, evaluate, and resolve complex workers compensation claims using analytical skills and informed decision-making.
Communicate extensively with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry practices, statutory and regulatory requirements, and ethical standards.
Document and communicate claim activity accurately, timely, and efficiently.
Partner with clients to deliver solutions and improve the claims management process.
Think critically, solve problems, and plan and prioritize tasks to serve clients and claimants effectively.