Senior Workers Compensation Claims Adjuster - California
About The Position
Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to manage complex California workers compensation claims. The role applies claims management experience to analyze exposure, determine appropriate courses of action, and resolve claims. The adjuster communicates with parties involved in the claims process, provides empathetic customer service to claimants on behalf of clients, and handles claims in accordance with client and corporate policies, procedures, industry methodologies, and statutory, regulatory, and ethical requirements. The role also requires timely and efficient documentation and communication of claim activity. This position works in partnership with clients to deliver solutions and improve the claims management process. It is eligible for fully remote work.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- California workers compensation jurisdictional experience.
- Active California adjuster designation/license, current on continuing education hours.
- Appropriately licensed and/or certified in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- SIP designation (optional).
- Bachelor's degree.
Responsibilities
- Investigate, evaluate, and resolve complex workers compensation claims.
- Analyze claims exposure, make informed decisions, plan appropriate courses of action, and bring claims to resolution.
- Interact with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims consistently with client and corporate policies, procedures, industry standards, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
