Senior Warehouse Coordinator

US Foods•Buffalo, NY

21d•$19 - $30•Onsite

About The Position

The Senior Warehouse Coordinator supports inbound, outbound, and general warehouse operations to ensure timely freight delivery and scheduling and the proper distribution of warehouse items. The role also helps improve warehouse efficiency and freight processes. Duties may vary by shift and may include general warehouse, inbound, and outbound functions. The position is based at a desk in an office environment, with occasional work in warehouse areas, including cooler and freezer spaces where temperatures may be as low as -5 degrees. The schedule is Sunday through Thursday, 9:00 PM to 5:30 AM. The posted pay starts at $25 per hour; the expected base rate is $19–$30 per hour, depending on relevant experience, education, skills, function, geographic location, and other applicable factors. Benefits begin on day one.

Requirements

At least three years of experience in warehouse and delivery procedures.
High school diploma or GED/equivalent.
Excellent verbal and written communication skills.
Excellent telephone and customer service skills.
Strong math, analytical, and organizational skills, with high attention to detail.
Intermediate computer skills, including proficiency with Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to address problems of intermediate scope.
Strong teamwork skills and the ability to support others in the department and division.

Nice To Haves

Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock, equipment inventories, and warranties.

Responsibilities

Prepare and process routine warehouse forms, reports, and documents according to standard procedures, and escalate operational compliance issues to the warehouse team.
Communicate with internal and external customers, respond to inquiries and telephone calls, and research information in response to requests.
Collect, track, and enter operational metrics, highlight results to managers, and support efforts to improve warehouse performance.
Support training and development of junior clerical teammates.
Schedule inbound freight receiving appointments based on warehouse capacity, prepare and update the daily delivery appointment sheet, and optimize appointment schedules.
Check in and check out inbound drivers and resolve or escalate related issues.
Assign receiving doors to inbound carriers and prepare and confirm purchase orders for receiving.
Check returns and credit slips, return orders to the appropriate picking slots, investigate picking errors, and locate missing products.
Work with warehouse personnel to resolve selecting and shipping issues, escalate issues as needed, and help prevent recurrence.
Complete outbound paperwork and reports for selecting crews, route loading, drivers, and trucks received at night, and update the master storage report.
Perform other duties as assigned by the manager.