Senior Vice President, Transformation Services

Med-Metrix•Parsippany-Troy Hills, NJ

22h•Onsite

About The Position

The Senior Vice President, Transformation Services is the executive leader responsible for driving an integrated, end-to-end revenue cycle transformation strategy for assigned clients to improve financial performance, operational efficiency, and overall revenue yield outcomes. The Senior Vice President, Transformation Services leads team overseeing end to end Revenue Cycle Transformation, ensuring all efforts align to a unified roadmap focused on highest-value opportunities. The Senior Vice President, Transformation Services partners with client executives and internal teams to identify opportunities, set priorities, remove barriers, and ensure measurable, sustainable results. The role serves as a senior advisor connecting all transformation workstreams to enterprise financial and operational goals.

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field required
15+ years’ proven experience in a leadership role within revenue cycle services, preferably in a healthcare hospital-based healthcare setting
Strong understanding of revenue cycle management principles and practices, with a demonstrated ability to deliver high-quality services to clients
Possess knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations
Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team
Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools
Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required

Nice To Haves

Master's Degree preferred

Responsibilities

Lead the end-to-end revenue cycle transformation strategy, roadmap, and value creation agenda across Front-End, Middle, and Back-End functions
Identify, quantify, and prioritize opportunities to improve revenue yield, cash acceleration, AR, denials, reimbursement, patient collections, and cost-to-collect
Establish data-driven transformation priorities using performance analytics, benchmarks, and root-cause analysis
Define clear baselines, targets, milestones, ownership, and success measures; drive accountability for measurable financial and operational outcomes
Lead and develop a high-performing leadership team spanning revenue cycle transformation, analytics, and execution
Integrate cross-functional workstreams into a cohesive enterprise strategy, eliminating silos and driving alignment across Operations, Analytics, Technology, and Revenue Cycle leadership
Establish governance, performance management, communication, and accountability frameworks to accelerate execution and sustain results
Serve as a trusted advisor to client C-suite and revenue cycle executives, translating complex performance challenges into actionable strategies and decisions
Provide executive-level visibility into transformation progress, value realization, risks, and required actions
Partner with Operations and Technology to implement sustainable workflow, process, automation, AI, and technology-enabled improvements
Ensure transformation initiatives are supported by structured implementation plans, clear ownership, measurable KPIs, and successful transition to operational ownership
Monitor execution and value realization, proactively addressing risks and intervening when performance or outcomes fall short
Maintain deep expertise across the end-to-end revenue cycle, including payer behavior, reimbursement dynamics, regulatory changes, and emerging industry trends
Anticipate industry and market changes, assess business impact, and develop proactive strategies to protect and enhance financial performance
Serve as a senior subject matter expert on complex revenue cycle challenges and enterprise transformation opportunities
Support business development, client expansion, and diligence through performance assessments, opportunity identification, solution design, and transformation roadmaps
Ensure recommendations are analytically rigorous, operationally feasible, scalable, and aligned to measurable client outcomes
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties