Senior Vice President, Organizational Change Management & Internal Communications

Tinker Federal Credit Union•Oklahoma City, OK

12d

About The Position

Tinker Federal Credit Union’s Digital Strategy department is hiring a Senior Vice President, Organizational Change Management and Internal Communications. The role provides strategic leadership for enterprise-wide change management, stakeholder engagement, and internal communications. The SVP leads the credit union’s organizational change management capability and partners with executive leadership to strengthen organizational readiness, communication effectiveness, and adoption of strategic priorities and enterprise initiatives. As a trusted advisor, the SVP fosters alignment, transparency, and employee engagement while supporting successful execution of the credit union’s strategic objectives. This is an exempt position. The starting salary is $220,933.26; actual placement within the range is determined individually based on experience relative to organizational needs and internal salary equity. TFCU offers a robust benefits package, professional development and growth opportunities through training and continued education, and a smart-casual dress code.

Requirements

A bachelor’s degree in business, communications, organizational development, human resources, or a related field; applicable work experience and/or military experience may be substituted for education at a rate of two years of experience for one year of education.
Ten years of experience related to organizational change management, internal or corporate communications, or enterprise transformation, including three years in a supervisory or management role.
Incumbent bonding is required by TFCU’s chosen authority.
Deep expertise in organizational change management methodologies and models, such as Prosci/ADKAR, Kotter, or equivalent, and demonstrated ability to apply them at enterprise scale.
Proven ability to establish, lead, and mature a change management function, center of excellence, or communications function.
Strong strategic communications capability, including executive messaging, internal communications strategy, channel management, and issues or crisis communications.
Demonstrated ability to lead change across multiple concurrent initiatives, including impact assessment, sequencing, and management of change saturation and fatigue.
Ability to coach executive sponsors and people leaders in leading organizational change, fostering engagement, and driving adoption.
Strong stakeholder management, facilitation, and influencing skills across all levels of an organization.
Comprehensive understanding of credit union operations, products, services, and regulatory requirements, with ability to assess and communicate organizational impacts of business, technology, and strategic initiatives.
Ability to define, measure, and report on adoption, readiness, engagement, and communication effectiveness using data and stakeholder feedback.
Experience selecting and managing external consultants and vendors and transitioning their work into internal capability.
Exceptional leadership, organizational, interpersonal, and relationship-management skills, with ability to lead cross-functional teams and drive achievement of strategic objectives.
Demonstrated success leading enterprise transformation, strategic initiatives, and technology-enabled change within financial institutions or similarly complex, regulated organizations.

Nice To Haves

Financial institution experience.
Change management certifications, such as Prosci or Certified Change Management Professional (CCMP/ACMP).
Experience with communication, survey, intranet, and change management enablement tools.
Applicable additional education levels or relevant certifications may be eligible to satisfy minimum experience requirements.

Responsibilities

Drive strategic leadership for enterprise-wide change management, stakeholder engagement, and internal communications.
Lead the credit union’s organizational change management capability.
Partner with executive leadership to strengthen organizational readiness, communication effectiveness, and adoption of strategic priorities and enterprise initiatives.
Foster alignment, transparency, and employee engagement while supporting execution of the credit union’s strategic objectives.
Establish and mature change management, communications, or related capabilities, including operating models, governance, and service delivery.
Lead change across concurrent initiatives, including impact assessment, sequencing, and management of change saturation and fatigue.
Coach executive sponsors and people leaders in leading organizational change, fostering engagement, and driving adoption.
Define, measure, and report on adoption, readiness, engagement, and communication effectiveness using data and stakeholder feedback.
Select and manage external consultants and vendors and transition their work into internal capability.