Senior Vice President of Field Operations

ACES•Plano, IA

About The Position

The Senior Vice President, Field Operations leads multi-state field operations, growth and expansion initiatives, regional leadership development, and operational excellence across assigned markets. The executive partners with clinical, operational, finance, people, and executive leadership teams to optimize performance, expand access to care, improve employee engagement, and support ACES’ long-term strategic vision. This role leads a significant portfolio of markets across multiple states as ACES scales existing markets, opens new locations, and expands access to autism services. The position calls for a proven growth operator experienced in leading large, multi-site service organizations through rapid growth and organizational transformation. The successful leader will combine strategic direction with hands-on execution, develop strong field leadership teams, navigate complex operational challenges, and support sustainable growth while maintaining service quality and consistency.

Requirements

Bachelor's degree required.
15+ years of progressive leadership experience in multi-site operations, healthcare operations, behavioral health, or related service industries.
8+ years leading senior-level operational leaders and large regional teams.
Experience managing large-scale operations across multiple states and markets.
Strong business and financial acumen, including budgeting, forecasting, and performance management.
Demonstrated success supporting organizational growth, market expansion, and operational scaling.
Exceptional communication, leadership, and relationship-building skills.
Ability to analyze complex business challenges and develop practical solutions.
Ability to travel extensively to support field operations and market growth initiatives.

Nice To Haves

Master's degree.
Experience in autism services, healthcare services, behavioral health, or other multi-location service organizations.
Demonstrated success leading large, multi-state, multi-site operations within a growth-oriented organization.
Proven track record of scaling businesses, expanding markets, and supporting de novo growth initiatives.
Experience leading operational transformation and driving measurable performance improvement.
Strong ability to develop, coach, and retain high-performing operational leaders.
Experience balancing strategic planning with hands-on execution and problem-solving.
Demonstrated success driving organizational growth while maintaining quality and operational discipline.
Ability to influence and collaborate across executive leadership teams and multiple business functions.
Strong financial acumen and experience managing large operational portfolios and budgets.
Skill in navigating complexity, ambiguity, and rapid change.
Ownership mentality and ability to independently identify opportunities and drive results.

Responsibilities

Lead operational performance across a large multi-state portfolio of markets and service locations.
Establish and execute strategic plans that support organizational growth, scalability, and operational excellence.
Drive accountability, performance management, and operational consistency across assigned regions.
Monitor key operational metrics and implement action plans to improve outcomes.
Partner with Regional Directors and operational leaders to identify opportunities, remove barriers, and accelerate performance.
Lead operational strategy and execution for market expansion initiatives and de novo openings.
Support growth objectives through field leadership and operational readiness.
Drive capacity growth, workforce planning, and market development initiatives.
Evaluate emerging market opportunities and develop scalable operational solutions.
Partner cross-functionally to ensure successful launches of new locations and services.
Recruit, develop, coach, and retain high-performing operational leaders at clinic and regional levels.
Build organizational capability and leadership bench strength across assigned markets.
Foster accountability, collaboration, continuous improvement, and employee engagement.
Mentor and provide development opportunities for Regional Directors and future leaders.
Lead succession planning efforts to support long-term organizational growth.
Partner with Clinical Leadership to align operational execution with clinical excellence.
Collaborate with Talent Acquisition on leadership hiring, workforce planning, and market growth initiatives.
Work with Finance, People Operations, Growth, Scheduling, and Executive Leadership to achieve organizational objectives.
Translate strategic priorities into actionable operational plans and measurable results.
Contribute to enterprise-wide growth and operational initiatives.
Drive operational and financial results across assigned regions.
Analyze business trends and performance metrics to identify growth opportunities and operational risks.
Develop and execute plans to improve efficiency, productivity, client outcomes, and profitability.
Ensure compliance with company policies, regulatory requirements, and operational standards.
Provide performance updates, business reviews, and strategic recommendations to executive leadership.