Senior Vice President, Client Engagement - Law Firms

Harbor

22d•Remote

About The Position

Harbor is seeking a Senior Vice President of Client Engagement to develop business within an assigned territory comprising end markets, geographic regions, and named accounts. The role focuses on building relationships with large law firm accounts, understanding their challenges, raising awareness of Harbor’s solutions, and establishing Harbor as a trusted partner through meaningful, solution-oriented client conversations. The SVP works in alignment with Harbor’s go-to-market strategy and collaborates with Go-to-Market and Delivery colleagues, as well as external alliance partners, to present tailored solutions to corporate law department clients and prospects. The position reports to the Geo Lead for North American Law Firms within the Go-to-Market domain leadership team. It is fully remote, with preference for candidates located in the Northeast or Central United States; candidates may also work from Harbor’s Chicago or Moncton offices, with flexibility for US-Eastern or US-Central time zones.

Requirements

10+ years of B2B business development experience within large, complex organizations; legal industry experience is ideal.
Proven ability to create and implement territory development plans.
Experience using a structured sales methodology, such as MEDDIC, and strong pipeline management skills.
Ability to form and lead account pursuit teams and align stakeholders to address complex client challenges.
Ability to build client loyalty and relationships with C-level executives.
Deep understanding of the legal sector, especially large law firms and corporate legal departments, and the trends and challenges they face.
Skill in partnering with stakeholders across Delivery, Go-to-Market, and Operations.

Nice To Haves

B2B business development experience in the legal industry.
Candidates located in the Northeast or Central United States are preferred.

Responsibilities

Develop and execute annual strategic plans for assigned accounts and territory to increase awareness of Harbor’s solutions and value.
Identify whitespace and opportunities within assigned accounts, position Harbor’s solutions to meet client needs, and drive revenue growth.
Partner with Delivery colleagues to open and advance opportunities that address client challenges.
Cultivate and strengthen relationships with C-level executives and serve as a trusted advisor who understands their industry and strategic goals.
Maintain an active pipeline by opening, advancing, and closing new business; keep forecast data regular and accurate and show a path to meeting assigned goals.
Execute enterprise marketing activities—including events, growth marketing campaigns, and community programs—to open and advance opportunities in the territory.
Form and lead account pursuit teams and align stakeholders to address complex client challenges and build client loyalty.
Collaborate with Delivery, Go-to-Market, Operations, and external alliance partners to align priorities and deliver cohesive client experiences.