Vice President, Client Engagement

Lumanity • Morristown, NJ

14h • Remote

About The Position

Lumanity is seeking an idea-generating, solutions-oriented agency leader to serve as Vice President of Client Engagement in its Market Access division. The division helps pharmaceutical and biotechnology companies gain market access for their brands and succeed in a changing healthcare landscape. Its business model combines traditional market research, strategy consulting, and advertising agency services to help clients understand their target customers and engage with precision.

This is a management-level, client-facing role responsible for planning, coordinating, and directing advertising campaigns for agency clients and responding to changes in the marketing environment. The Vice President will lead large cross-functional teams, present strategic and tactical plans to senior management, and provide clients with insights and recommendations. The role oversees integrated marketing programs, creative development, client relations, account performance, budgets, and business development.

Requirements

• Bachelor’s degree in marketing, communications, advertising, or a related field.
• Minimum 8–10 years of experience in a fast-paced agency environment.
• Demonstrated experience and success leading cross-functional agency teams.
• Strong oral and written communication skills.
• Strong organizational skills and attention to detail.
• High motivation, good work ethic, maturity, and personal initiative.

Nice To Haves

• Market access experience.

Responsibilities

• Provide leadership for client and agency product teams.
• Lead the strategic development and implementation of integrated marketing programs, ensuring professional activities align with the agreed strategic direction.
• Supervise creative development to ensure high-quality work that communicates the strategy and objectives across communication channels.
• Serve as the primary team interface with client product directors and as a liaison with client marketing strategy directors on brand and business issues.
• Lead and supervise activities among agency departments on the team.
• Review monthly and quarterly financial tracking reports with the Operations lead and present reports to client brand management.
• Develop plans to extend business with established accounts.
• Supervise and participate in new-business development.
• Supervise account team members, monitor their performance with clients and internally, distribute projects, and review progress to support professional growth.
• Lead client engagement and support organic business growth through client relations.
• Manage account budgets, identify risks, and provide solutions.
• Identify opportunities to improve processes or procedures and suggest resolutions.
• Instill company culture among the team.
• Build client relations and provide an optimal customer service experience.

Benefits

• Competitive salary plus bonus scheme.
• Medical, dental, and vision insurance options.
• 401(k) plan with employer match.
• Paid time off and paid holidays.
• Flexible spending accounts for health and dependent care.
• Health Savings Account option with employer match.
• Employee Assistance Program.
• Paid short-term and long-term disability coverage.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior