Senior Vice President, Card Payments Partnership

Citi • Wilmington, DE

3d • $156,160 - $234,240

About The Position

The Partner Management Mgr Sr. Lead Officer is accountable for complex, critical, and large professional areas, applying an in-depth understanding of the business impact of technical contributions and strong commercial awareness. The role is generally accountable for delivering a full range of services to one or more businesses or geographic regions, and for end results. It requires excellent communication skills to negotiate internally, often at a senior level, and may involve external communication. The position contributes to short- and medium-term planning of actions and resources for its goals.

The role develops and executes product-level strategies for a large partner portfolio, supports financial planning and forecasting, and works across Citi and partner stakeholders to deliver portfolio profitability and performance. It serves as a day-to-day partner liaison and works with cross-functional teams to evaluate programs, develop business cases, advance product and digital innovation, and communicate strategic plans. The role also monitors contractual compliance and is responsible for sound risk management, regulatory compliance, ethical conduct, and effective oversight and accountability.

Requirements

• 10+ years of relevant experience.
• Bachelor's degree or equivalent experience.
• Project management experience.
• P&L management experience.
• Financial services business experience.
• Experience managing large partnership relationships.
• Strong relationship skills, strategic thought leadership, and effective communication and presentation abilities.
• A solid track record managing complex business and partner needs, with exceptional relationship skills.
• Ability to communicate effectively with all levels of management and across functional areas in a highly matrixed environment.
• Demonstrated thought leadership and strategic agility.
• Ability to work under tight deadlines in a fast-paced, team-oriented, intense environment.

Responsibilities

• Develop and execute short- and long-term product-level strategies for a large partner portfolio to deliver the financial plan.
• Participate on cross-functional teams to execute portfolio strategies, achieve profitability targets, and drive portfolio and program management activities.
• Assist in developing periodic plans and forecasts for key portfolio metrics across products.
• Drive alignment of strategy across key Citi and partner stakeholders.
• Serve as the day-to-day partner liaison for product strategy development.
• Work with Decision Management, Marketing, Risk, and Finance to assess program effectiveness and modify existing programs.
• Work with functional teams and partners to develop financial and strategic business cases for new initiatives and changes to existing products.
• Drive product and digital innovation to deliver value, enhance performance, serve customers, and improve processes.
• Develop presentations for organizational and partner audiences at all levels, communicating strategic plans, benefits, and contingency plans.
• Partner with the portfolio Chief Marketing Officer to design and execute in-store strategy.
• Analyze market trends using primary and secondary research.
• Monitor processes and controls to ensure contractual compliance.
• Assess risk in business decisions and safeguard the firm's reputation, clients, and assets by driving compliance with applicable laws, rules, regulations, and policy; applying sound ethical judgment; escalating, managing, and reporting control issues transparently; and effectively supervising others and holding them accountable.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Potential discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior