Card Relationship Market Manager - Vice President

JPMorganChase•Hollywood, FL

22h

About The Position

The Card Relationship Market Manager partners with bankers and relationship managers to deliver business credit card solutions that meet clients’ cash flow and capital needs. The role serves as a subject matter expert on business card products, features, processes, and servicing pathways, while building product knowledge and confidence across the assigned territory through hands-on training and workshops. The position develops and executes a territory plan, supports client meetings as needed, and provides practical guidance on product positioning and common questions. It also gathers feedback from clients and field teams, collaborates with banking, regional, product, and marketing partners, and tracks activity and outcomes to support continuous improvement and responsible business growth. Travel is approximately 60–70% of the month within the assigned territory.

Requirements

Five or more years of relevant experience in financial services, sales enablement, product support, or relationship-based client roles.
Strong knowledge of business banking needs and how credit products can support clients.
Proven ability to teach, coach, and present to groups, including leading workshops and speaking in front of audiences.
Excellent written and verbal communication skills, with the ability to explain complex topics clearly.
Territory management experience, including prioritization across multiple locations and partners.
Collaborative, positive approach and ability to build trust across large, cross-functional teams.
Detail-oriented and organized, with the ability to manage a high volume of activity in a fast-paced environment.
Ability to gather feedback, identify patterns, and translate insights into practical improvements.
Sound judgment and commitment to following policies, procedures, and process expectations.
Ability to manage competing priorities with limited day-to-day guidance.
Willingness to travel extensively within the assigned territory.

Nice To Haves

Experience supporting business credit card products, card servicing, or card sales enablement.
Prior people management experience.
Experience partnering with marketing teams on readiness, field execution, or campaign support.
Strong relationship-building skills across branch, business, and regional leadership teams.
Demonstrated ability to influence without direct authority and align partners to shared goals.
Experience improving processes based on field feedback and customer insights.
Strong planning and calendar management in a high-travel, multi-site role.

Responsibilities

Partner with bankers and relationship managers to identify client needs and position business credit card solutions for cash flow and capital needs.
Serve as a subject matter expert on business card products, features, processes, and servicing pathways.
Build and execute a territory plan to drive growth and deepen relationships through consistent field engagement.
Deliver in-person workshops and trainings to increase product fluency and strengthen sales and servicing routines.
Join client meetings as needed to support solutioning and strengthen banker confidence in conversations.
Provide clear, practical guidance on positioning product value and addressing common questions and objections.
Capture feedback, themes, and opportunities for improvement as a liaison between the field and product partners.
Collaborate with banking and regional leaders through regular meetings and forums to align on priorities and performance.
Coordinate with marketing partners to support campaigns, materials, and field readiness within the territory.
Follow procedures and reinforce responsible practices to promote a strong risk and control mindset.
Track activity and outcomes to inform priorities, coaching focus, and continuous improvement.