Senior Use-Case Lead – Fraud & Account Protection

Aduna Global•Orlando, FL

6d•Remote

About The Position

Aduna is seeking a senior subject matter expert to lead its Fraud & Account Protection use-case family within its Demand Generation organization. The role covers Fraud Prevention, Fraud Risk, Scam Prevention, Account Takeover, and Account Protection, translating fraud challenges faced by banks, fintechs, enterprises, digital platforms, e-commerce providers, and online marketplaces into compelling use-case narratives and measurable business value using mobile network signals and Network APIs. The successful candidate will define technical, commercial, and industry narratives; create and validate thought leadership and value frameworks; and communicate expertise through executive briefings, partner sessions, workshops, webinars, conference presentations, and selected industry engagements. The role supports strategic Lighthouse opportunities and partner-led opportunities in an advisory capacity. Partners retain responsibility for building and delivering their solutions. As a senior individual contributor and domain authority, this person will mentor Content & Enablement Specialists and collaborate with Product, Sales, Supply, Services, Lighthouse & Lead Management, Marketing, Developer Advocacy, and ecosystem partners. The role is flexible and open to candidates based in the United States, Canada, Spain, Poland, or Croatia, with remote-working options subject to local employment arrangements.

Requirements

At least 7 years of hands-on experience in Fraud Prevention, Fraud Risk, Scam Prevention, Account Protection, Account Takeover, Trust & Safety, Risk Management, or related disciplines.
Deep practical expertise in one or more relevant domains, gained through direct ownership, implementation, operation, consulting, product leadership, or customer-facing responsibility. Relevant domains include Fraud Prevention and Risk Management; Scam Prevention; Account Protection and Account Takeover; Fraud Strategy, Controls, Decisioning, or Analytics; and Mobile Identity, Fraud, or Verification Solutions.
Experience working within, serving, or advising organizations responsible for fraud prevention, fraud risk, scam prevention, account protection, trust & safety, or related risk programs.
Ability to translate complex technical capabilities into commercial narratives, measurable business outcomes, ROI, risk reduction, compliance benefits, and customer experience improvements.
Experience creating or shaping thought leadership, industry perspectives, value propositions, executive presentations, or customer-facing narratives.
Exceptional verbal, written, presentation, and facilitation skills, including the ability to educate and influence technical practitioners, business leaders, partners, and executives.
Demonstrated experience delivering executive briefings, presentations, workshops, webinars, industry sessions, or other expert-led engagements.
Strong mentoring and collaboration skills, including the ability to transfer expertise and help Content & Enablement Specialists scale it effectively.
Ability to operate as a senior individual contributor and recognized authority without formal people-management responsibilities.

Nice To Haves

Experience in financial services, fintech, payments, fraud technology, cybersecurity, risk, or trust and safety.
Familiarity with Network APIs, telecommunications, mobile network capabilities, or digital identity ecosystems.
Experience supporting partner-led go-to-market motions involving CPaaS providers, ISVs, specialists, or other technology ecosystem partners.
Experience supporting strategic enterprise opportunities in an advisory, solutions, product, or subject matter expert capacity.
Experience speaking at industry events, customer conferences, webinars, executive briefings, or practitioner forums.
Established credibility and professional networks across fraud prevention, fraud risk, account protection, cybersecurity, risk, or trust & safety communities.
Direct experience within fraud prevention, fraud risk, account protection, trust & safety, or related risk organizations is especially encouraged.

Responsibilities

Own the Fraud & Account Protection use-case family, including Fraud Prevention, Fraud Risk, Scam Prevention, Account Takeover, and Account Protection.
Develop the technical, commercial, and industry narrative for the domain, including market trends, competitive positioning, industry challenges, the rationale for action, and measurable business outcomes.
Develop informed perspectives on challenges facing banks, fintechs, enterprises, digital platforms, e-commerce providers, and online marketplaces.
Translate mobile network signals and related capabilities into measurable business value, including fraud reduction, scam prevention, account takeover prevention, account protection, operational efficiency, and customer experience improvements.
Create and validate executive- and practitioner-level thought leadership, value frameworks, industry perspectives, use-case narratives, customer stories, and ROI narratives.
Deliver domain expertise through executive briefings, partner sessions, workshops, webinars, conference presentations, and selected industry engagements.
Support strategic Lighthouse opportunities as a domain expert, working with Sales and ecosystem partners to connect industry challenges and business outcomes with mobile network capabilities.
Provide advisory and best-efforts support to help partners shape and unblock opportunities; partners remain responsible for building and delivering their solutions.
Engage with selected banks, fintechs, enterprises, digital platforms, and other industry stakeholders alongside Sales to understand challenges and support partner-led opportunities.
Mentor and work closely with Content & Enablement Specialists, transferring domain expertise and providing direction and validation for scalable partner enablement and awareness assets.
Collaborate with Product, Sales, Supply, Services, Lighthouse & Lead Management, Marketing, Developer Advocacy, and ecosystem partners to maintain technical accuracy, market relevance, and consistency in internal and external narratives.