Senior Use-Case Lead – Authentication & Identity

Aduna Global

6d•Remote

About The Position

Aduna is seeking a senior domain authority to own the Authentication & Identity use-case family, including authentication, identity verification, digital identity, account access, and customer trust. The role combines practical expertise in identity and authentication challenges with the ability to develop compelling technical and commercial narratives about mobile network capabilities and Network APIs. The successful candidate will define domain expertise, industry insights, and narratives for Content & Enablement Specialists to package and scale. They will communicate with executives, practitioners, partners, and industry stakeholders; advise on partner-led strategic opportunities; and collaborate across Aduna’s Product, Sales, Supply, Services, Lighthouse & Lead Management, Marketing, and Developer Advocacy teams. Partners remain responsible for building and delivering their own solutions. The position is open to candidates based in the United States, Canada, Spain, Poland, or Croatia, with remote-working options subject to local employment arrangements. Success is measured by the role’s contribution to enablement and Lighthouse wins.

Requirements

At least 7 years of hands-on experience in authentication, identity verification, digital identity, access management, customer trust, customer onboarding, or related disciplines.
Deep practical expertise in one or more of these areas, gained through direct ownership, implementation, operation, consulting, product leadership, or customer-facing responsibility: authentication and identity verification; digital identity and trust; access management and account security; customer onboarding and identity journeys; or mobile identity and verification solutions.
Experience working within, serving, or advising organizations responsible for authentication, identity verification, digital identity, customer onboarding, trust, or access-management programs.
Ability to translate complex technical capabilities into commercial narratives, measurable business outcomes, ROI, risk reduction, compliance benefits, and customer experience improvements.
Experience creating or shaping thought leadership, industry perspectives, value propositions, executive presentations, or customer-facing narratives.
Exceptional verbal, written, presentation, and facilitation skills, with the ability to educate, influence, and engage technical practitioners, business leaders, partners, and executive stakeholders.
Experience delivering executive briefings, presentations, workshops, webinars, industry sessions, or other expert-led engagements.
Strong mentoring and collaboration skills, including the ability to transfer expertise and help Content & Enablement Specialists scale it effectively.
Comfort operating as a senior individual contributor and recognized authority without formal people-management responsibilities.

Nice To Haves

Experience in financial services, fintech, payments, identity verification, cybersecurity, digital identity, trust, or access-management solutions.
Familiarity with Network APIs, telecommunications, mobile network capabilities, or digital identity ecosystems.
Experience supporting partner-led go-to-market motions involving CPaaS providers, ISVs, specialists, or other technology ecosystem partners.
Experience supporting strategic enterprise opportunities in an advisory, solutions, product, or subject matter expert capacity.
Experience speaking at industry events, customer conferences, webinars, executive briefings, or practitioner forums.
Established credibility and professional networks across authentication, identity verification, digital identity, onboarding, trust, or cybersecurity communities.
Direct experience working within authentication, identity verification, digital identity, onboarding, customer trust, or access-management organizations is especially encouraged.

Responsibilities

Own the Authentication & Identity use-case family, including Authentication, Identity Verification, Digital Identity, Account Access, and Customer Trust.
Develop the technical, commercial, and industry narrative for the domain, including market trends, competitive positioning, industry challenges, the reasons the opportunity is timely, and measurable business outcomes.
Build informed perspectives on challenges facing banks, fintechs, enterprises, digital platforms, e-commerce providers, and online marketplaces.
Translate mobile network signals and related capabilities into measurable business value, such as stronger authentication, improved identity verification, reduced account friction, digital trust, operational efficiency, and improved customer experience.
Create and validate thought leadership, value frameworks, industry perspectives, use-case narratives, customer stories, and ROI narratives for executive and practitioner audiences.
Deliver domain expertise through executive briefings, partner sessions, workshops, webinars, conference presentations, and selected industry engagements.
Support strategic Lighthouse opportunities as a domain expert, working with Sales and ecosystem partners to connect industry challenges and business outcomes with mobile network capabilities.
Provide advisory and best-efforts support to help partners shape and unblock opportunities; partners retain responsibility for building and delivering their solutions.
Engage, together with Sales, with selected industry stakeholders to understand their challenges and support partner-led opportunities.
Mentor and work closely with Content & Enablement Specialists, transferring expertise and providing direction and validation for scalable enablement and awareness assets.
Collaborate with Product, Sales, Supply, Services, Lighthouse & Lead Management, Marketing, Developer Advocacy, and ecosystem partners to maintain technical accuracy, market relevance, and consistency.
Help establish mobile-powered authentication, identity, and trust solutions by connecting mobile network capabilities to industry problems.