Senior Transition Manager

Cencora•USA > PA > Remote, PA

About The Position

The Transition Manager is responsible for planning and delivering end-to-end transitions of functions and capabilities from local markets or functions into Cencora’s Global Business Services. The role applies program and project management capabilities, structured transition execution, and stakeholder management to support business continuity, service quality, and timely delivery of transition outcomes. The role leads complex, high-impact operational transitions across geographies, teams, functions, vendors, or business units. It drives transition strategy, planning, execution, and stabilization, partnering with senior leaders and cross-functional stakeholders to establish governance, manage risk, oversee operational readiness, and hand off successfully to steady-state operations. The position coordinates activities across markets, CBS centers, IT, and operational teams to support a controlled and compliant transition into the GBS operating model.

Requirements

Bachelor’s degree in business, operations, project management, or a related field, or equivalent experience.
Typically 6–10 years of experience in transition management, business operations, project management, program management, or related roles.
Experience leading large-scale, cross-functional, global business transitions in complex environments.
Strong communication, facilitation, and stakeholder management skills.
Experience delivering GBS or shared services transitions.
Strong project and program management capabilities, including planning, governance, and execution oversight.
Strong analytical, problem-solving, and organizational skills, with attention to detail.
Excellent verbal and written communication skills and ability to present effectively to leadership audiences.
Strong stakeholder management and cross-functional collaboration skills.
Ability to manage multiple priorities and operate effectively in a complex, fast-paced environment.
Experience with risk management, operational readiness, knowledge transfer, and transition governance.
Experience with Microsoft Office and project management tools such as Smartsheet, Microsoft Project, Jira, or similar platforms.

Nice To Haves

Project Management Professional (PMP), PMI, PRINCE2, Agile methodology (such as Certified ScrumMaster (CSM) or SAFe Agile), continuous improvement (Lean, Six Sigma, etc.), Certified Associate in Project Management (CAPM), or equivalent certification.

Responsibilities

Lead complex, cross-functional global transition initiatives involving business process changes, operating model shifts, service migrations, or organizational realignment.
Develop and execute transition strategies, plans, milestones, dependency plans, and governance structures.
Partner with business leaders, functional teams, and external partners to define transition scope, roles, responsibilities, and success measures.
Drive transition governance through executive updates, decision forums, issue escalation, and progress reporting.
Identify, assess, and manage risks, issues, assumptions, and dependencies; lead mitigation and resolution planning.
Coordinate knowledge transfer and process handoff activities to support business continuity and operational effectiveness.
Validate operational readiness across people, processes, systems, controls, reporting, and support models before implementation.
Monitor transition execution and stabilization to support service continuity, performance, and stakeholder satisfaction.
Lead change management and communications in partnership with stakeholders to support adoption and readiness.
Ensure transition activities comply with internal policies, quality standards, business controls, and applicable regulatory requirements.
Analyze lessons learned and transition outcomes, and recommend improvements to methodologies, governance, and operational practices.
Provide guidance, coaching, or indirect leadership to less experienced team members as needed.
Perform related duties as assigned.