Senior Trainer

Texas Mutual • Austin, TX

1d • Hybrid

About The Position

Texas Mutual is hiring a Senior Trainer to design, evaluate, and deliver responsive educational curricula and training programs for internal staff. The role supports staff in providing compassionate care to injured workers and contributes to Texas Mutual’s mission of creating a stronger, safer Texas. The position is based in the Austin office and works in a collaborative team environment, with occasional travel to regional offices in Lubbock, Dallas, and Houston. Texas residency is required, and employees travel to their designated office as needed. The flex-hybrid work model includes remote work and in-office collaboration based on business needs. Relocation assistance is available.

Requirements

• Bachelor’s degree or equivalent education, training, or experience.
• Texas workers compensation claim handling experience.
• Four or more years of work experience in instructional design, curriculum development, training delivery, or equivalent education, training, or experience.
• Thorough knowledge of adult learning techniques.
• Demonstrated experience with learning management systems and related technologies.
• Strong project management and prioritization skills.
• Strong interpersonal skills and demonstrated experience communicating with all levels of management.

Nice To Haves

• Demonstrated experience mentoring, coaching, and consulting.
• Experience with Workday, Pegasystems, Adobe Creative Suite, and Microsoft products.

Responsibilities

• Design, develop, coordinate, and deliver operational readiness and staff development programs for Policyholder Services and claims staff.
• Own and support core team products, including the Trainee Program, ongoing staff training, the Floater Adjuster Program, curriculum design, Learning Management System administration, department communications, and PEGA.

Benefits

• Annual performance bonus and merit-based pay increase.
• Lifestyle Savings Account ($1,000 per year).
• Automatic 4% employer contribution to retirement plan.
• 401(k) plan with 100% employer match up to 6%.
• Student loan repayment matching in 401(k) plan.
• Three weeks’ vacation time.
• Nine paid holidays and two personal days each year.
• Day-one health, prescription, vision, and dental insurance.
• Life and disability insurance.
• Flexible spending account.
• Pet insurance and pet prescription discounts.
• Free on-site gym, fitness classes, and health and wellness resources.
• Free identity theft protection.
• Free student loan repayment and refinancing consultation.
• Professional development and tuition reimbursement.
• Employee referral bonus.
• Free on-site snacks.
• Opportunities to volunteer in the community.
• Modern office and employee events.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior