Senior Traffic Incident Management Specialist - Transportation Market
About The Position
The Senior Traffic Incident Management Specialist will lead and facilitate statewide and regional Traffic Incident Management (TIM) strategic activities. This includes first responder training, research and data analysis, report generation, program enhancement recommendations, and coordination between clients and stakeholders. The role involves overseeing TIM programs, quick clearance initiatives, innovations, after-action reviews, planning and facilitating program meetings, and leading outreach efforts. The specialist will also provide technical guidance and advice on strategic TIM initiatives and perform other duties as assigned. This role directly contributes to shaping environments where people live, work, and thrive, while offering career growth within a supportive, people-first culture.
Requirements
- Bachelor’s degree in a relevant field, or equivalent through 15 years of experience in traffic operations, incident management, law enforcement, or emergency response
- Proficiency in Microsoft Office applications, especially Word and Excel
- Strong attention to detail
- Excellent organizational and time management skills
- Ability to develop and maintain strong interpersonal relationships
- Flexibility to support client project activities outside normal business hours as needed
Nice To Haves
- Genuine curiosity, creativity, and a collaborative spirit
Responsibilities
- Lead and facilitate statewide and regional Traffic Incident Management (TIM) strategic activities, including first responder training, research and data analysis, report generation, program enhancement recommendations, and coordination between clients and stakeholders at both statewide and regional levels
- Oversee TIM programs, including quick clearance initiatives, innovations, after-action reviews, planning and facilitating program meetings, and leading outreach efforts
- Provide technical guidance and advice on strategic TIM initiatives
- Perform other duties as assigned by the supervisor
Benefits
- In-house Learning
- Tuition Reimbursement
- Licensure Support
- Professional Organization Engagement
- Flexible Schedules
- Generous PTO
- Healthcare (Medical, Dental, Vision, Wellness Programs)
- 401(k) with Company Match
- Short- & Long-term Disability
- Paid Life & AD&D
- Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
- Family Planning and Parental Leave
- Mass/Public Transit Program
- Telemedicine and Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
