Senior Technology & Systems Consultant – NY

iCorps•New York, NY

17d•Hybrid

About The Position

iCorps Technologies is hiring a Senior Technology & Systems Consultant to work in New York City and the five boroughs, primarily at client sites in a hybrid arrangement. The company provides IT consulting, managed services, and cloud computing services to businesses. This is a hands-on technology role focused on managing clients’ technology environments, providing technical guidance, and supporting client relationships. The position also includes mentoring and developing associate- and mid-level team members, conducting IT assessments, and delivering recommendations and proposals.

Requirements

Outstanding communication skills, including the ability to explain complex IT needs and risks in non-technical terms.
Bachelor’s degree in Computer Science or equivalent experience.
At least 5 years of experience maintaining and supporting various technology environments.
Comprehensive understanding of operating platforms, connectivity, security, and information management.
Fundamental knowledge of advanced troubleshooting theory and practice.
Deep knowledge of the Microsoft SaaS cloud stack, including Microsoft 365, EMS, Microsoft Entra ID, Purview Compliance, and device management.
In-depth knowledge of Microsoft Azure IaaS services, including virtual machines, storage, networking, backup/site recovery, and security.
Knowledge of Azure App Services and web application firewalls.
Advisory understanding of AI and Copilot.
Exposure to AWS and Google Cloud services.
Experience transforming on-premises environments to cloud services.
Knowledge of identity services such as Active Directory and Okta.
Strong hands-on networking, firewall, routing, and switching experience.
Experience with virtualization technologies such as VMware, Citrix, and Microsoft.
Exceptional interpersonal skills to build client relationships and work effectively with team members.

Nice To Haves

Prior consulting experience is highly desirable.
Professional certifications are strongly preferred, including Microsoft expert certification in cloud technology, CISSP, CCSP, and other related industry certifications.

Responsibilities

Manage all aspects of customers’ technology environments.
Mentor, educate, guide, and support associate- and mid-level team members.
Perform IT assessments and deliver recommendations and proposals.
Nurture customer relationships and ensure excellent client service.
Provide clients with technical expertise in networking, mobility, virtualization, security, and cloud-based solutions.
Evaluate, recommend, implement, manage, and execute new technologies.
Update existing infrastructure to ensure optimal network and compute performance, security, and availability.
Develop IT strategies that address current and future networking, compute, and storage requirements, regulations, and IT budget optimization.
Apply best practices for on-premises, hybrid, and cloud architectures to support operational resiliency.
Work effectively and independently across various environments, follow up on work, and provide detailed documentation.
Participate in proposal development, product research, and sales meetings with prospective clients when required.