Senior Systems Administrator, HR Technology

Smith College•College Place, WA

1d•$90,977 - $123,086

About The Position

The Senior Systems Administrator, HR Technology provides administration of Smith College Human Resources’ Workday system, including business process configuration, reporting development, end-user training, and data management. The role serves as the primary contact for Workday initiatives and supports Operations, Total Rewards, Talent, and HR Business Partners with data requests and general troubleshooting. It works with external Workday consultants and the Payroll, Finance, and Student Workday teams to optimize cross-module functionality. As part of the HR team, the position builds and maintains positive relationships with team members, internal customers, and external vendors, and contributes to the cross-campus team responsible for HCM functionality and usability.

Requirements

Bachelor’s degree and a minimum of 8 years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

Master’s degree.
Workday experience.
Excellent organizational, interpersonal, troubleshooting, business/system analysis, follow-up, and communication skills.
Strong attention to detail and accuracy, and strong quantitative skills.
Good judgment, discretion, and ability to maintain confidentiality.
Ability to interact with diverse constituencies.
Ability to manage multiple tasks simultaneously.
Ability to work both on a team and independently.
Competent project management skills.
Strong computer skills.

Responsibilities

Serve as a Workday generalist and guide discussions and decisions about Workday.
Configure, implement, test, deploy, and support Workday HCM, benefits, compensation, applicant tracking, reporting, leaves, time and time-off management, and vendor integrations.
Identify opportunities to enhance and optimize Workday; collaborate with stakeholders on business requirements documents, functional specifications, and test plans.
Work with HR team leaders on Workday configurations for cyclical processes such as open enrollment and compensation planning.
Research, diagnose, and resolve issues with team members, and respond to and maintain Workday help tickets.
Research, test, and implement major HCM releases, and educate the broader HR team about fixes and enhancements.
Develop knowledge of touchpoints between HR functional areas and other college areas, including Finance, Student Financial Services, and Facilities.
Manage Workday ERP business processes and make updates in coordination with HR and ITS.
Monitor internal and external user help tickets assigned to HR and facilitate resolution.
Monitor HCM tasks to identify errors, delays, and opportunities for improvement.
Identify opportunities to streamline processes across HR and connected business areas in coordination with the Workday Operations Team.
Oversee day-to-day Workday operations within Human Resources functionality as the college moves to new technology.
Maintain documentation for procedures used to administer HR technology.
Identify how Workday reporting can support processes in HR and other departments.
Work with HR team leaders to identify data practices for improvement and recommend how Workday data can inform HR decisions.
Participate in Workday meetings and represent the HR/HCM perspective.
Complete IPEDS, AAUP, AAP, and other surveys and regulatory reports.