Senior Technology Sales Specialist -Federal

Ricoh•San Diego, CA

8d•$80,000 - $95,000

About The Position

The Senior Technology Sales Specialist is responsible for retaining and growing sales revenue within an assigned account base while driving new market share growth in the Federal sector. The role provides product and solution information, analyzes customer communication needs, and develops customized demonstrations, proposals, and value-driven solutions for Federal Department of Defense (DoD) and civilian customers. It coordinates post-sale delivery and implementation of Ricoh solutions, manages sales documentation and customer relationships, and works with cross-functional teams to execute account strategies and meet revenue and gross profit targets. Frequent travel to customer locations is required. The position is primarily office-based and largely sedentary, with occasional standing, walking, bending, reaching, and lifting or carrying items weighing up to 10 pounds.

Requirements

Bachelor's degree or equivalent related experience.
At least five years of successful business-to-business (B2B) sales experience.
At least two years of sales experience supporting Federal Department of Defense (DoD) and civilian organizations.
Strong knowledge of sales methodologies and processes within a matrixed organization serving Federal customers.
Demonstrated experience working with Federal DoD and civilian agencies.
Exceptional negotiation, presentation, written, and verbal communication skills.
Strong interpersonal, organizational, time-management, and self-motivation skills.
Proven business acumen and leadership capabilities.
Ability to lead or collaborate effectively with diverse teams to develop and execute account strategies.
Extensive knowledge of industry products, solutions, and services.
Ability to build and maintain strategic relationships across multiple business functions and customer organizations.
Strong analytical skills, including the ability to evaluate complex data, identify issues, and recommend solutions.
Proficiency with Microsoft Office Suite and other business applications.
Ability to travel frequently to customer locations; customer sites may not be accessible via public transportation.

Responsibilities

Provide product and solution information to customers within an assigned territory.
Analyze customer communication needs and develop customized demonstrations, proposals, and value-driven solutions.
Generate new business opportunities and retain existing accounts using a consultative sales approach focused on Federal DoD and civilian organizations.
Coordinate and oversee post-sale delivery and implementation of Ricoh solutions at customer locations.
Serve as the primary point of contact for sales-related documentation and administrative requirements.
Develop new customer relationships, review leads, participate in customer planning discussions, and deliver proposals aligned with sales management objectives.
Partner with customers on strategic planning and identify, evaluate, and address potential risks in existing accounts.
Meet or exceed revenue and gross profit targets.
Coordinate cross-functional sales activities and team collaboration throughout the sales process.
Represent Ricoh and promote its products and services during customer meetings and industry events.
Maintain accurate account activity records in the company CRM system.
Identify key decision-makers and conduct strategic account management activities.
Serve as the primary customer contact and advocate.
Perform other duties as assigned.