Senior Sales Engineer - Federal

Harness•Washington, DC
•$250,000 - $285,000

About The Position

The Federal Sales Engineer works at the intersection of sales and engineering, articulating Harness technology and product positioning to executive, business, and technical audiences. Sales Engineers provide primary technical support to the sales force, drive and manage the technology evaluation stage of the sales process, support customer success, and collaborate with sales counterparts to guide customers toward a commercial relationship. The role includes delivering compelling product demonstrations that explain customer value, representing Harness to customers and at field events, helping customers troubleshoot common errors, and connecting business problems with technical solutions. The position also involves leading complex technical customer engagements to demonstrate Harness solutions, responding to technical and functional RFI/RFP requirements, and communicating customer needs to Engineering. The role is based in Washington, DC and requires travel throughout a sales territory, sometimes on short notice.

Requirements

  • World-class presentation skills for delivering platform presentations and demonstrations.
  • Ability to work directly with customers to debug common errors.
  • Ability to connect business problems with technical solutions and explain technology value propositions.
  • Experience actively developing software, a prior developer background, or experience working with developers in a DevOps role.
  • Strong cloud knowledge and experience with infrastructure automation such as Terraform.
  • Ability to respond to functional and technical elements of RFIs and RFPs.
  • Ability to travel throughout a sales territory with minimal restrictions and occasionally on short notice.
  • Valid authorization to work in the United States.

Nice To Haves

  • Federal experience.

Responsibilities

  • Deliver presentations and demonstrations of the Harness platform to customer audiences.
  • Drive and manage the technology evaluation stage of the sales process.
  • Provide technical support to the sales force and collaborate with sales counterparts on customer engagements.
  • Work directly with customers to debug common errors.
  • Connect customer business problems to technical solutions and articulate technology value propositions.
  • Lead complex technical engagements to demonstrate the value of Harness solutions.
  • Represent Harness products to customers and at field events such as conferences and seminars.
  • Stay knowledgeable about changes and developments in Harness technologies.
  • Respond to functional and technical elements of RFIs and RFPs.
  • Communicate customer requirements to Engineering teams.
  • Travel throughout a sales territory, occasionally on short notice.

Benefits

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits
  • Performance-based incentive and/or equity may be available for eligible roles.
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