Senior Sales Engineer - Federal

Harness•Columbia, WA

About The Position

The Federal Sales Engineer works at the intersection of sales and engineering, serving as a primary technical resource for the sales team. The role articulates Harness technology and product positioning to executive, business, and technical audiences; leads the technology evaluation stage of the sales process; and collaborates with sales counterparts to help customers succeed and progress toward a commercial relationship. The role delivers compelling product demonstrations and presentations, drives complex technical customer engagements to demonstrate the value of Harness solutions, helps customers debug common errors, and connects business problems with technical solutions. It also represents Harness products to customers and at field events, stays current on technology developments, responds to technical and functional elements of RFIs and RFPs, and communicates customer requirements to Engineering teams. The position is based in Washington, DC and requires travel throughout a sales territory, sometimes on short notice.

Requirements

  • World-class presentation skills for delivering platform presentations and demonstrations.
  • Ability to articulate technology and product positioning to executive, business, and technical audiences.
  • Ability to work directly with customers to debug common errors.
  • Ability to connect business problems to technical solutions and explain technology value propositions.
  • Active software development experience, a prior developer background, or experience working with developers in a DevOps role.
  • Strong cloud knowledge and experience with infrastructure automation such as Terraform.
  • Ability to respond to functional and technical elements of RFIs and RFPs.
  • Ability to convey customer requirements to Engineering teams.
  • Ability to travel throughout a sales territory with minimal restrictions and occasionally on short notice.
  • Valid authorization to work in the United States.

Nice To Haves

  • Federal experience.

Responsibilities

  • Deliver engaging product demonstrations and presentations that show how Harness software provides value to customers.
  • Represent Harness products to customers and at field events, including conferences and seminars.
  • Actively drive and manage the technology evaluation stage of the sales process.
  • Lead complex technical engagements with customers to demonstrate the value of Harness solutions.
  • Work directly with customers to debug common errors.
  • Connect customer business problems with appropriate technical solutions.
  • Respond to functional and technical elements of RFIs and RFPs.
  • Convey customer requirements to Engineering teams.
  • Stay knowledgeable and up to date on changes and developments in relevant technologies.
  • Collaborate with sales counterparts to support customer success and commercial relationships.
  • Travel throughout the sales territory, with minimal restrictions and occasionally on short notice.

Benefits

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off
  • Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits
  • Performance-based incentive and/or equity may be available for eligible roles.
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