Senior Sales Engineer - Federal (NSA, CIA, FBI)
About The Position
Zscaler is seeking a Senior Sales Engineer to join its Federal team, focused on three-letter agencies such as the NSA, CIA, and FBI. This hands-on technical sales role involves architecting Zero Trust solutions that address customer requirements in mission-critical environments. The position requires a TS/SCI clearance and is onsite in the DC area. The Senior Sales Engineer translates complex enterprise needs into Zero Trust solution architectures and communicates their value to both executive and technical audiences. The role leads Proof of Value engagements, creates supporting assets and documentation, develops trusted customer relationships, and shares responsibility for account development strategy with an Account Executive. Zscaler describes its mission as helping customers become more agile, efficient, resilient, and secure through its Zero Trust Exchange platform. The company emphasizes ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.
Requirements
- Bachelor’s degree in a technical field or equivalent professional experience.
- Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, mapping manual business workflows to agentic AI systems, and managing expectations around non-deterministic outputs.
- 5–8+ years of experience as a Sales Engineer, with a deep understanding of the Federal account landscape.
- Proven track record of moving large-scale customers from legacy architectures to modern, cloud-native Zero Trust security models.
- Deep, hands-on knowledge of network security, Zero Trust architecture, and SSE/SASE.
- TS/SCI clearance.
- Must work onsite in the DC area.
Nice To Haves
- Strong AI fluency, including use of coding assistants, LLMs, and generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, with sound technical judgment to validate outputs.
- Hands-on experience with multiple cloud service providers, such as AWS, Azure, and GCP.
- Curiosity and active exploration of AI tools, with a history of integrating new technologies into daily workflows and problem-solving.
- Familiarity with Federal compliance frameworks such as CMMC.
- Industry certifications such as CISSP, CCSP, CCNP, PCNSA, or JNCIP.
Responsibilities
- Oversee the technical sales process by translating complex enterprise requirements into Zero Trust solution architectures.
- Explain solution rationale and value to both executive and technical audiences.
- Lead Proof of Value engagements from start to finish and demonstrate the simplicity and efficacy of the Zscaler platform.
- Produce high-quality Proof of Value assets and documentation that articulate Zscaler’s differentiated value.
- Provide responsive technical counsel, anticipate customer needs, and cultivate trusted technical champions.
- Share ownership of account development strategies with the Account Executive, from pipeline generation through the final technical win.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
