Senior Technology Operations

Walmart•Bentonville, AR

6d•$105,498 - $155,000•Onsite

About The Position

The Senior Technology Operations role manages technology operations and delivery across enterprise technology initiatives. The position supports program planning, execution, monitoring, governance, risk management, and alignment of business needs with technology solutions. It involves coordinating multiple projects and cross-functional teams, communicating with stakeholders, and helping ensure projects meet strategic, operational, and financial objectives. The role is located at 811 Excellence Dr, Bentonville, AR 72716. The stated pay range is $105,498 to $155,000 per year, with additional annual or quarterly performance incentives.

Requirements

A bachelor's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, or a related field, plus 3 years of experience in project management, program management, program operations, or related experience; or 5 years of experience in those areas without the stated degree pathway.
Experience managing technology operations and delivery with Agile and SAFe methodologies.
Experience with product and program lifecycle management, including planning, execution, and maintenance of enterprise technology initiatives.
Experience using Microsoft Azure and Google Cloud Platform for deployment, monitoring, and support of technology solutions.
Experience implementing and maintaining data management and analytics platforms for large-scale technology operations.
Experience developing and maintaining operational governance and compliance processes and using risk management frameworks in enterprise technology operations.
Experience managing cross-functional teams and large-scale technology programs.
Proficiency with JIRA, Confluence, and Microsoft Project.
Experience developing project documentation, schedules, and risk mitigation plans.
Analytical, problem-solving, and communication skills to translate business requirements into actionable technical deliverables.
The employer will accept any amount of experience with the required skills.

Responsibilities

Understand financial plans for multiple projects, and monitor delivery schedules and expenditures across projects within a program.
Estimate resources for small- to medium-complexity projects and identify risks to successful completion.
Address stakeholder priorities, participate in business tasks, communicate considerations for business decisions, and contribute to understanding the business model and financial goals.
Support technology and domain stakeholders in resolving complex issues, including identifying needed skills and assessing technology impacts.
Develop business cases for projects with projected return on investment or cost savings.
Apply knowledge of the business unit or domain and translate its requirements into projects, activities, and tasks aligned with technology strategy.
Connect business-unit needs with practical technology solutions and results, and participate in creating processes and ways of working.
Define goals, deliverables, and schedules for multiple medium- to high-complexity projects within a program, aligned with strategic objectives.
Create project accountability matrices, break programs into modules, and assign responsibilities and milestones.
Monitor project progress against approved milestones and timelines; lead cross-functional or pillar coordination meetings covering progress, health, issues, risks, and dependencies.
Take appropriate action to restore program health when needed.
Communicate clearly with stakeholders, build professional networks, seek and provide constructive feedback, and present data-backed recommendations to influence teams, customers, and stakeholders.
Listen to differing technical perspectives and connect them to the product or technology in development.
Manage technology operations and delivery using Agile and SAFe methodologies.
Manage product and program lifecycles, including planning, execution, and maintenance of enterprise technology initiatives.
Use cloud computing technologies, including Microsoft Azure and Google Cloud Platform, for deployment, monitoring, and support of technology solutions.
Implement and maintain data management and analytics platforms supporting large-scale technology operations.
Develop and maintain operational governance and compliance processes and use risk management frameworks to support control, accountability, and regulatory adherence.
Manage cross-functional teams and large-scale technology programs.
Use project management and collaboration tools, including JIRA, Confluence, and Microsoft Project.
Develop project documentation, schedules, and risk mitigation plans.
Translate business requirements into actionable technical deliverables using analytical, problem-solving, and communication skills.