Senior Technology Operations

Walmart•Bentonville, AR

1d•$105,498 - $155,000•Onsite

About The Position

The Senior Technology Operations role supports enterprise technology operations and delivery, overseeing multiple projects and programs. The position manages financial plans, delivery schedules, cost expenditures, resource estimates, project risks, and program goals, deliverables, milestones, and accountability. It monitors project health and progress, leads cross-functional coordination meetings, and takes action to address issues and keep programs on track. The role connects business and technology stakeholders by translating domain requirements into projects and actionable technical deliverables aligned with technology strategy. It contributes to business cases, operational governance, compliance, risk management, and new processes. The position also builds stakeholder consensus through clear, data-driven communication and collaboration. The job is located at 811 Excellence Dr, Bentonville, AR 72716. Pay is $105,498.00–$155,000.00 per year, with additional annual or quarterly performance incentives.

Requirements

A bachelor's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, or a related field, plus 3 years of experience in project management, program management, program operations, or related experience; OR 5 years of experience in those areas.
Experience managing technology operations and delivery with Agile and SAFe methodologies.
Experience with product and program lifecycle management, including planning, execution, and maintenance of enterprise technology initiatives.
Experience using cloud computing technologies, including Microsoft Azure and Google Cloud Platform (GCP), for deployment, monitoring, and support of technology solutions.
Experience implementing and maintaining data management and analytics platforms supporting large-scale technology operations.
Experience developing and maintaining operational governance and compliance processes and using risk management frameworks in enterprise technology operations.
Experience managing cross-functional teams and large-scale technology programs.
Proficiency with project management and collaboration tools, including JIRA, Confluence, and Microsoft Project.
Experience developing project documentation, schedules, and risk mitigation plans.
Analytical, problem-solving, and communication skills to translate business requirements into actionable technical deliverables.
The employer will accept any amount of experience with the required skills.

Responsibilities

Manage financial plans, delivery schedules, and cost expenditures for multiple projects within a program.
Estimate resources required for projects of small to medium complexity and identify potential risks to successful completion.
Engage with key stakeholders and their priorities, contribute to business tasks, and communicate considerations relevant to business decisions.
Support technology and domain stakeholders in resolving complex issues, including identifying needed skills and explaining technology impacts.
Develop business cases for projects with projected return on investment or cost savings.
Translate business unit or domain requirements into projects, activities, and tasks aligned with the overall technology strategy.
Connect business needs with tangible technology solutions and results, and participate in creating new processes and ways of working.
Define goals, deliverables, and schedules for multiple medium- to high-complexity projects within a program in line with strategic objectives.
Create project accountability matrices, decompose programs into modules, and assign responsibilities and milestones.
Monitor project progress against approved milestones and timelines; lead cross-functional or pillar coordination meetings covering schedule progress, health, issues, risks, and dependencies.
Take appropriate measures to restore program health when challenges arise.
Communicate clearly with stakeholders, build professional networks, seek and provide constructive feedback, and present data and logic to influence teams, customers, and stakeholders.
Articulate results and recommendations using relevant data, listen to differing technical perspectives, and connect those perspectives to the product or technology in development.
Manage technology operations and delivery using Agile and SAFe methodologies.
Manage product and program lifecycles, including planning, execution, and maintenance of enterprise technology initiatives.
Use cloud computing technologies, including Microsoft Azure and Google Cloud Platform, to deploy, monitor, and support technology solutions.
Implement and maintain data management and analytics platforms for monitoring, optimizing, and supporting large-scale technology operations.
Develop and maintain operational governance and compliance processes and use risk management frameworks to support control, accountability, and regulatory adherence.
Manage cross-functional teams and large-scale technology programs.
Develop project documentation, schedules, and risk mitigation plans.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Education assistance, including 100% company-paid college degrees.
Company discounts.
Military service pay.
Adoption expense reimbursement.
Performance-based incentive awards, including annual or quarterly performance incentives.