Senior Manager, Technology Operations

Walmart • Sunnyvale, CA

22h • Onsite

About The Position

The Senior Manager, Technology Operations develops and documents goals, deliverables, schedules, and milestones for medium- to high-complexity projects. The role organizes programs into project modules, clarifies accountability, monitors project resources and financial factors, and tracks performance, risks, costs, and forecasts. It uses project management tools and analytical methods to evaluate project performance and prepare status reports for stakeholders.

The position facilitates communication across teams, presents project updates, builds collaborative relationships, and provides fact-based reports and documentation to support decisions. It incorporates feedback and lessons learned into project processes and applies business and financial fundamentals and relevant business trends to improve project execution. The role does not supervise employees.

The employer requires a master's degree or equivalent in a listed relevant field and three years of related experience, or a bachelor's degree or equivalent in a listed relevant field and five years of related experience. Required skills include SQL data modeling, Tableau or advanced Excel, technical product development involving warehouse management systems and supporting back-end logic, complex project management, profit and loss analysis, cost-reduction and revenue-generation recommendations, fulfillment-center operations partnership, roadmap development, portfolio performance reporting, and KPI development and tracking. The employer states that it will accept any amount of experience with the required skills.

Requirements

• Master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, Supply Chain Management, or a related area, and three years of experience in project management, program management, program operations, or a related area; alternatively, a bachelor's degree or equivalent in one of these fields and five years of related experience.
• Experience developing data models for analytics using SQL.
• Experience visualizing data models for analytics and reporting using Tableau or advanced Excel.
• Experience developing technical products, including warehouse management systems and supporting back-end system logic.
• Experience managing complex projects end to end and collaborating with cross-functional teams.
• Experience conducting profit and loss analysis.
• Experience making strategic cost-reduction and revenue-generating recommendations.
• Experience partnering with fulfillment center operations teams to drive quality excellence.
• Experience creating and maintaining a roadmap to set the future vision and strategic direction of owned space.
• Experience measuring, monitoring, and reporting on program portfolio performance.
• Experience developing key performance metrics and tracking mechanisms.
• The employer will accept any amount of experience with the required skills.

Responsibilities

• Develop and document project goals, deliverables, schedules, and milestones for medium- to high-complexity projects.
• Create and maintain accountability matrices clarifying roles, responsibilities, and timelines.
• Break programs into project modules with assigned tasks and milestones.
• Track operational and financial factors that influence project outcomes and provide updates to stakeholders.
• Monitor resource usage for accurate reporting and efficient allocation.
• Identify risks to project completion and prepare documented response plans, including scenario analysis.
• Define and track project performance measures, milestones, and forecasts to address anticipated risks.
• Use project management tools to monitor schedules, costs, deliverables, and risks, and prepare timely status reports.
• Facilitate communication across teams and stakeholders, ensuring clarity of requirements, updates, and progress.
• Present project updates clearly and resolve ambiguities for stakeholders.
• Build collaborative working relationships to support project delivery.
• Provide fact-based project updates, reports, and documentation to support decision-making.
• Incorporate feedback and lessons learned into project processes to improve execution.
• Stay informed of relevant business trends and apply insights to improve project outcomes.
• Apply business and financial fundamentals to monitor project costs, resource utilization, and performance measures.
• Apply project management tools and analytical methods to evaluate project performance trends.
• Collaborate with teams to integrate insights into project tracking and reporting processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Education assistance, including 100% company-paid college degrees.
• Company discounts.
• Military service pay.
• Adoption expense reimbursement.
• Annual or quarterly performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior