Senior Manager, Technology Operations

Walmart•Sunnyvale, CA

1d•$174,138 - $234,000•Onsite

About The Position

The Senior Manager, Technology Operations develops and documents project goals, deliverables, schedules, and milestones for medium- to high-complexity projects. The role breaks programs into project modules, assigns tasks and milestones, and creates accountability matrices that clarify responsibilities and timelines. It tracks operational and financial factors affecting outcomes, monitors resource use, identifies risks, prepares response plans and scenario analyses, and establishes performance measures, forecasts, and milestones. The role uses project management tools to monitor schedules, costs, deliverables, and risks and prepares timely status reports. The position facilitates communication across teams and stakeholders, presents clear project updates, resolves ambiguities, builds collaborative working relationships, and provides fact-based reports and documentation to support decisions. It incorporates feedback and lessons learned into project processes, applies business and financial fundamentals and analytical methods to monitor project costs, resource use, and performance, and collaborates with teams to improve tracking and reporting. The role does not supervise employees. Required qualifications include either a relevant master's degree or equivalent and three years of experience in project management, program management, program operations, or a related area; or a relevant bachelor's degree or equivalent and five years of such experience. The employer will accept any amount of experience with the listed required skills. The salary range is $174,138 to $234,000 per year, with additional annual or quarterly performance incentives. The role is based at 1375 Crossman Avenue, Sunnyvale, California.

Requirements

A master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, Supply Chain Management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area; OR a bachelor's degree or equivalent in one of these areas and 5 years of such experience.
Experience developing data models for analytics using SQL.
Experience visualizing data models for analytics and reporting using Tableau or advanced Excel.
Experience developing technical products, including warehouse management systems and supporting back-end system logic.
Experience managing complex projects end to end and collaborating with cross-functional teams.
Experience conducting profit and loss analysis.
Experience making strategic cost-reduction and revenue-generating recommendations.
Experience partnering with fulfillment center operations teams to drive quality excellence.
Experience creating and maintaining a roadmap to set the future vision and strategic direction of owned space.
Experience measuring, monitoring, and reporting on program portfolio performance.
Experience developing key performance metrics and tracking mechanisms.

Responsibilities

Develop and document goals, deliverables, schedules, and milestones for medium- to high-complexity projects.
Create and maintain accountability matrices clarifying roles, responsibilities, and timelines.
Break programs into project modules with assigned tasks and milestones.
Track operational and financial factors that influence project outcomes and provide stakeholder updates.
Monitor resource use to ensure accurate reporting and efficient allocation.
Identify project completion risks and prepare documented response plans, including scenario analysis.
Define and track performance measures, milestones, and forecasts to address anticipated risks.
Use project management tools to monitor schedules, costs, deliverables, and risks, and prepare timely status reports.
Facilitate communication across teams and stakeholders, ensuring clarity of requirements, updates, and progress.
Present project updates clearly and resolve stakeholder ambiguities.
Build collaborative working relationships to support project delivery.
Provide fact-based project updates, reports, and documentation to support decision-making.
Incorporate feedback and lessons learned into project processes to improve execution.
Stay informed about relevant business trends and apply insights to improve project outcomes.
Apply business and financial fundamentals to monitor project costs, resource utilization, and performance measures.
Apply project management tools and analytical methods to evaluate project performance trends.
Collaborate with teams to integrate insights into project tracking and reporting processes.