About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation and commissioning of HVAC/R systems and leads diagnostics, troubleshooting, preventive maintenance, and repairs across commercial and industrial systems. The role manages refrigeration equipment, refrigerant levels, parts inventory, vendors, service calls, and regional workloads while ensuring work meets applicable safety, environmental, and HVAC/R code requirements. The position leads HVAC/R field teams, coordinates assignments, mentors and trains technicians, evaluates skill sets, and supports escalated service issues. It also contributes to business solutions and special projects, collaborates on process improvements, and supports business-critical needs through an on-call rotation. Additional duties include completing work-order documentation, maintaining and safely operating company vehicles, and modeling company policies, ethics, and values. The position is based at 2200 S McKenzie St, Foley, Alabama. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in certain circumstances. Walmart describes competitive pay, performance-based bonus awards, and benefits including health coverage, financial benefits, paid time off, education benefits, and other programs.

Requirements

  • Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
  • Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman qualification.
  • 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Valid state-issued driver's license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
  • Commercial driving record with no more than two moving violations in the last 3 years.
  • No preventable accidents while operating a commercial motor vehicle in the last 3 years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science in A/C and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
  • Use heavy machinery.
  • Submit written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
  • Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on instruction to Technician-level associates.
  • Deliver training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
  • Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond to business-critical incidents or requests, supporting resolution or escalation.
  • Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
  • Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
  • Coordinate service calls and regional or market workloads to meet business priorities and timelines.
  • Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
  • Collaborate with cross-functional teams to develop and refine processes.
  • Maintain company vehicles, coordinate required maintenance, and arrange alternate driving support when needed.
  • Safely operate motor vehicles and check required documents, fuel and water levels, brakes, signals, and lights.
  • Submit vehicle maintenance invoices for payment and verify insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by collaborating with business partners, applying information from multiple sources, monitoring results, and identifying improvement opportunities.
  • Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing ethical or compliance issues.
  • Model Walmart values, build trusting relationships, communicate effectively, mentor others, deliver results with the customer first, and drive continuous improvement.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
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