Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Sierra Vista, AZ

2d • $35 - $70 • Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, maintenance, and repair of commercial and industrial HVAC/R and refrigeration systems. The role manages refrigeration equipment such as rack systems, walk-ins, reach-ins, and supermarket units, and ensures work complies with applicable safety, environmental, and HVAC/R requirements. Responsibilities also include preventive maintenance, detailed work-order documentation, refrigerant handling, parts and vendor coordination, and regional service workload planning.

The Senior Technician leads HVAC/R field teams, coordinates assignments, mentors and trains technicians, and supports escalated service issues and business-critical needs through an on-call rotation. The role contributes to operational improvements and special projects, collaborates across teams, and supports the development and implementation of business processes. It also includes maintaining and safely operating company vehicles, arranging vehicle maintenance, and following company policies, procedures, and standards of ethics and integrity.

The position is based at the listed Walmart location in Sierra Vista, Arizona. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specific circumstances. Walmart describes benefits including health coverage, financial benefits, paid time off, education assistance, and other programs; eligibility and terms may vary.

Requirements

• Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal EPA certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

• Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
• Use heavy machinery.
• Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
• Ensure adherence to OSHA standards, EPA refrigerant-handling protocols, and applicable federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
• Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
• Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond in a timely manner to business-critical incidents or requests, resolving or appropriately escalating issues.
• Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
• Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
• Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements; collaborate on processes that meet evolving business demands.
• Maintain company vehicles, coordinate required maintenance, arrange alternate driving support as needed, safely operate vehicles, check vehicle condition and required documents, submit maintenance invoices, and verify insurance coverage.
• Wear the company uniform and badge in accordance with company policies.
• Lead and participate in teams, share resources and information, determine customer needs and business priorities, coordinate work, provide feedback and support, and help others adapt to change.
• Develop, communicate, and implement processes and practices by collaborating with business partners, applying information from multiple sources, monitoring results, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards, including supporting action plans and assisting management with correcting compliance issues.
• Model the company’s stated values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed