Senior Technician, Facility Services, HVAC/Refrigeration - $7,500 SIGN ON BONUS

Walmart•Sykesville, MD

26d•$39 - $77•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, repair, and preventive maintenance for commercial and industrial HVAC/R systems. The role manages supermarket refrigeration equipment, including rack systems, walk-ins, and reach-ins, and ensures work complies with applicable safety, environmental, and HVAC/R codes. It uses heavy machinery and requires detailed work-order documentation, including notes and before-and-after photos. The position leads HVAC/R field teams, coordinates assignments and regional workloads, mentors and trains technicians, and handles escalated service issues. It supports business-critical needs through an on-call rotation, manages parts, refrigerant, and vendor relationships, and contributes to special projects and process improvements. The role also maintains and safely operates company vehicles, follows company uniform and badge policies, and models company standards for teamwork, integrity, customer service, and continuous improvement.

Requirements

At least 3 years of HVAC/grocery rack refrigeration experience; alternatively, 6 years of HVAC/grocery rack refrigeration experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
Commercial driving record with no more than two moving violations in the last 3 years.
No preventable accidents while operating a commercial motor vehicle in the last 3 years.
No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.
Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate’s degree in applied science in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to support performance and compliance.
Use heavy machinery.
Submit expense vouchers, weekly summaries, work orders, maintenance logs, and other required information; enter detailed work-order notes and before-and-after photos.
Supervise field practices and documentation to support compliance with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
Reclaim ozone-depleting refrigerants and follow environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and Technician-level associates, including hands-on instruction at designated locations.
Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
Evaluate technician skill sets and provide feedback to senior leadership.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or escalating issues as appropriate.
Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and manage regional or market workloads to meet priorities and timelines.
Support implementation of HVAC/R business solutions, identify operational needs, monitor progress, and adapt to organizational changes.
Lead special projects by collecting data, evaluating technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, coordinate required maintenance, arrange alternate driving support beforehand, and submit maintenance invoices.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, and lights; ensure required vehicle documents are present; and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting quality and timely work.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, applying information from multiple sources, monitoring results, and identifying improvement opportunities.
Promote and support compliance with company policies, procedures, and standards of ethics and integrity; assist management with correcting ethical and compliance issues.
Model respect for individuals, teamwork, integrity, customer service, and continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible full-time and part-time associates, with programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
$7,500 sign-on bonus.