Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Cedartown, GA

10d•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, repair, and preventive maintenance of commercial and industrial HVAC/R systems. The role works with ductwork, control panels, building pneumatics, grocery refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units, while ensuring equipment performance and compliance with applicable standards. It uses heavy machinery and requires detailed work-order documentation, including before-and-after photos, along with written and electronic reports. The Senior Technician leads HVAC/R field teams, coordinates assignments and regional workloads, mentors and trains technicians, and handles escalated service issues. The role supports on-the-job development and delivers hands-on instruction at company facilities, offsite locations, or vendor sites. It also manages refrigerant and parts inventory, vendor relationships, service-provider contract compliance, and special projects aimed at improving operations. The position requires compliance with OSHA standards, EPA refrigerant-handling protocols, environmental guidelines, and federal, state, and local HVAC/R codes. It includes participation in an on-call rotation for business-critical needs outside standard business hours. The technician also maintains and safely operates company vehicles, arranges required vehicle maintenance, and follows company policies regarding vehicle documents, insurance, uniform, and identification. The role is based at Walmart's Cedartown, Georgia location. The listed hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Additional compensation may include performance-based bonuses. Walmart describes a range of benefits, subject to eligibility and plan terms.

Requirements

At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions in the previous five years.
Commercial driving record with no more than two moving violations in the previous three years.
No preventable accidents while operating a commercial motor vehicle in the previous three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the previous three years.
Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to support performance and compliance.
Use heavy machinery.
Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with applicable federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and follow environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and Technician-level associates, including hands-on instruction and, when assigned, pickup at designated store locations.
Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond promptly during assigned periods to business-critical incidents or requests, resolving or appropriately escalating issues.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes for evolving business demands.
Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles and check required documents, fuel and water levels, brakes, signals, and lights.
Submit vehicle maintenance invoices for payment and verify vehicle insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, identifying customer needs and priorities, coordinating assignments, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and addressing improvement opportunities.
Promote and support company policies, procedures, ethics, and compliance standards; assist management in correcting ethical or compliance issues.
Model respect, integrity, customer service, teamwork, continuous improvement, and support for others' development.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, with PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.