Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Los Lunas, NM

19d•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, repair, and preventive maintenance of HVAC/R systems across commercial and industrial settings. The role manages supermarket refrigeration equipment, including rack systems, walk-ins, and reach-ins, and ensures work complies with applicable safety, environmental, and HVAC/R requirements. The position also leads field teams, coordinates regional service work, trains and mentors technicians, manages parts and vendor relationships, and supports operational improvements and special projects. The role includes using heavy machinery, maintaining and safely operating company vehicles, completing service documentation, and participating in an on-call rotation for business-critical needs outside standard business hours. This position is based at the listed Walmart facility in Los Lunas, New Mexico. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes competitive pay, performance-based bonus awards, and benefits that include health and financial coverage, paid time off, leave programs, disability coverage, discounts, education benefits, and other offerings. Benefit eligibility and amounts may depend on job classification and length of employment, and benefits may change. Walmart and its subsidiaries maintain a drug-free workplace and a no-tolerance policy regarding illegal drugs and alcohol on the job.

Requirements

Option 1: Three years of experience in HVAC/grocery rack refrigeration; or Option 2: six years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
Hold an HVAC-R/Mechanical Journeyman qualification where required.
One year of experience in plumbing, electrical, material handling equipment, or a related area, or two years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.
Ability to safely operate motor vehicles and use heavy machinery.

Nice To Haves

Completion of a two-year technical/vocational HVAC/R program or a two-year associate’s degree in applied science in air conditioning and refrigeration.
Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; include detailed work-order notes and before-and-after photos.
Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating work assignments, mentoring technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and Technician-level associates, including hands-on instruction and pickup at designated store locations when assigned.
Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond promptly to business-critical incidents or requests outside standard business hours, supporting resolution or escalation.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
Track and order HVAC/R parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes for changing business demands.
Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles; ensure required vehicle documents are present; check fuel and water levels, brakes, signals, and lights.
Submit vehicle maintenance invoices for payment and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources, determining customer needs and priorities, coordinating assignments, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; explain and model their application, implement action plans, use the Open Door Policy, and assist management with correcting issues.
Embrace differences and foster belonging; build trusting relationships; communicate positively; and help develop and mentor others.
Model integrity, accountability, humility, honesty, fairness, and transparency, and support Walmart’s goal of becoming a regenerative company.
Put customers and members first, make decisions based on reliable information, balance priorities, and consider the impact of work on stakeholders.
Demonstrate curiosity, resilience, and continuous improvement; adopt new technologies and skills and support others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates; programs range from high school completion to bachelor’s degrees and include English Language Learning and short-form certificates, with tuition, books, and fees covered.
Additional benefits may be available; eligibility and terms may depend on job classification and length of employment and are subject to change.
Possible hourly premiums of $0.35–$3.00 in specified circumstances.