Sr Technical Trainer

Sierra Nevada Corporation•Plano, TX

About The Position

The Senior Technical Trainer is responsible for the advanced development, design, and implementation of technical content and training materials for internal and external customers. The role provides on-site and remote client support by delivering training programs and advising on technical training materials. The Senior Trainer works with cross-functional teams to ensure training is effective and aligned with organizational goals. The position is part of SNC's corporate team, which provides strategic direction and business support across the company and its business areas. The Senior Trainer owns training initiatives from needs discovery through delivery and follow-up, develops a forward-looking training roadmap, and measures training effectiveness. The role also supports adoption of emerging technologies, including XR and AI, and builds knowledge resources and internal subject-matter expertise.

Requirements

  • Bachelor’s degree in a technical field, Education, Human Resources, or a related field; relevant experience may substitute for the educational requirement.
  • If lacking a degree, at least 10 years of related experience is required.
  • At least 6 years of experience in technical training or a related field, subject to the stated education and experience substitutions.
  • Ability to obtain a security clearance.
  • Strong attention to detail and communication skills.
  • Ability to work on a computer for extended periods.
  • Ability to communicate effectively by phone, email, and in person.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work in an office or hybrid environment.
  • Ability to travel as required.
  • Must meet the stated U.S. citizenship, lawful permanent resident, protected-individual, or authorization eligibility requirements under U.S. Government international trade regulations.

Nice To Haves

  • Expert proficiency with e-learning development tools and Learning Management Systems (LMS).
  • Experience supporting or addressing customer training objectives.
  • Strong verbal and technical written communication skills.
  • Ability to coordinate collaboratively across traditional engineering disciplines.
  • Strong analytical and critical-thinking skills.
  • Ability to manage multiple projects with clear communication.
  • Experience in the U.S. Military, U.S. Department of Defense, or Aerospace & Defense industries.

Responsibilities

  • Engage technical implementation teams and leaders early to understand delivered capabilities, affected audiences, required behavior changes, and proficiency needs.
  • Interpret informal or incomplete requests and define training needs, audiences, learning outcomes, timelines, and success measures.
  • Maintain a training roadmap aligned with the capability delivery pipeline.
  • Design, develop, and deliver training for new systems, enhancements, and technologies through instructor-led training, hands-on labs, job aids, quick-reference guides, demonstrations, and self-paced content.
  • Develop and deliver training on emerging technologies, including XR and AI, with practical role-based use cases, responsible-use guidance, and awareness-level content.
  • Tailor training to audiences ranging from experienced engineers and mission operators to non-engineering staff.
  • Build reusable, maintainable training assets and keep them current as systems evolve.
  • Work with program and product line teams to align training with operational needs, schedules, and constraints.
  • Coordinate with corporate L&D and trainers across the organization to align with enterprise learning standards, platforms, and curricula and avoid duplicate effort.
  • Work with Corporate IT and Cybersecurity to ensure training environments, access, tools, and secure-use practices are established and reflected in content.
  • Engage non-engineering disciplines to extend capability understanding and adoption beyond engineering.
  • Manage priorities, dependencies, and stakeholder expectations across concurrent training efforts.
  • Define, track, and report measures of effectiveness, including completion, proficiency, adoption and usage, time to productivity, and user feedback.
  • Gather feedback and usage data to improve training content, delivery, and capabilities, and relay user pain points to implementation teams.
  • Escalate risks early, including capability changes that outpace training and gaps in access or environments, and propose solutions.
  • Stay current with emerging technologies and training methods and apply approaches such as immersive learning and AI-enabled learning tools where valuable.
  • Build a knowledge base of training materials, lessons learned, and best practices.
  • Identify and develop subject-matter experts and champions within teams to extend training reach and sustain adoption.
  • Travel as required.

Benefits

  • Annual incentive pay based on performance and commensurate with the position level.
  • Medical, dental, and vision plans.
  • 401(k) with 150% match up to 6%.
  • Life insurance.
  • Three weeks of paid time off.
  • Tuition reimbursement.
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