Sr Technical Trainer

Sierra Nevada Corporation•Southern Pines, NC

3d•Hybrid

About The Position

The Senior Technical Trainer is responsible for the advanced development, design, and implementation of technical content and training materials for internal and external customers. The role delivers on-site and remote client support through expert training programs and advice on technical training materials, partnering with cross-functional teams to ensure training is effective and aligned with organizational goals. The trainer engages technical implementation teams and leaders early in the capability lifecycle to identify audiences, proficiency needs, learning outcomes, timelines, and success measures. The role designs and delivers training for systems, enhancements, and emerging technologies—including XR and AI—and tailors materials to engineers, mission operators, and non-engineering staff. Training formats may include instructor-led sessions, hands-on labs, job aids, quick-reference guides, demonstrations, and self-paced content. The position owns initiatives from intake through follow-up, coordinates with program teams, corporate learning and development, IT, Cybersecurity, and other disciplines, and tracks measures such as completion, proficiency, adoption, time to productivity, and user feedback. It also maintains scalable training assets and a knowledge base, develops subject matter experts and champions, and incorporates feedback and emerging training methods to improve adoption.

Requirements

Bachelor’s degree in a technical field, Education, Human Resources, or a related field; relevant experience may substitute for the educational qualification.
If applying without a degree, at least 10 years of related experience is required.
At least 6 years of experience in technical training or a related field, unless substituted by a higher-level relevant degree.
Ability to obtain a security clearance.
Strong attention to detail and communication skills.
Ability to work on a computer for extended periods.
Ability to communicate effectively by phone, email, and in person.
Ability to work in an office or hybrid environment.
Ability to travel as required.
U.S. citizenship, lawful permanent residency, protected individual status as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain required U.S. Department of State or Department of Commerce authorizations.

Nice To Haves

Expert proficiency with e-learning development tools and Learning Management Systems (LMS).
Experience supporting or addressing customer training objectives.
Strong verbal and technical written communication skills.
Ability to coordinate collaboratively across traditional engineering disciplines.
Strong analytical and critical-thinking skills.
Ability to manage multiple projects with clear communication.
Experience in the U.S. Military, U.S. Department of Defense, or Aerospace & Defense industries.

Responsibilities

Engage technical implementation teams and technical leaders early in the capability lifecycle to understand deliverables, affected audiences, and required behavior changes or proficiency.
Clarify informal or incomplete requests, define training needs, and create scoped plans with audiences, learning outcomes, timelines, and success measures.
Maintain a forward-looking training roadmap aligned with the capability delivery pipeline.
Design, develop, and deliver training for new systems, system enhancements, and new technologies in instructor-led, hands-on, reference, demonstration, and self-paced formats.
Develop and deliver practical, role-based training and responsible-use guidance for emerging technologies, including XR and AI.
Tailor training content and delivery to engineers, mission operators, and non-engineering staff.
Build repeatable, maintainable training assets that scale and remain current as systems evolve.
Partner with program and product line teams to align training with operational needs, schedules, and constraints.
Coordinate with corporate L&D and trainers across other areas to align with enterprise learning standards, platforms, and curriculum and avoid duplicate effort.
Work with Corporate IT and Cybersecurity to ensure training environments, access, tools, and secure-use practices are in place and reflected in training content.
Engage non-engineering disciplines to extend capability understanding and adoption beyond the engineering community.
Own training initiatives from intake through delivery and follow-up, managing priorities, dependencies, and stakeholder expectations across concurrent efforts.
Define and track measures of effectiveness, report results to leaders, and use feedback and usage data to improve training and capabilities.
Escalate risks, such as capability changes outpacing training or gaps in access and environments, and propose solutions.
Stay current on emerging technologies and training methods, including immersive learning and AI-enabled learning tools where useful.
Build and maintain a knowledge base of training materials, lessons learned, and best practices.
Identify and develop subject matter experts and champions to extend training reach and sustain adoption.
Travel as required.
Maintain confidentiality and handle sensitive information.