Senior Technical Project Manager

NBME•Philadelphia, PA

10d•$109,400 - $136,750•Remote

About The Position

The Senior Technical Project Manager plans and manages multiple complex, enterprise-wide IT Infrastructure Services projects, primarily for Digital Workplace and Corporate Applications. Reporting to the Director of Digital Workplace, this highly visible role leads matrixed teams from project initiation through close. The role partners with senior leaders and corporate functions to align technology solutions with business and service requirements, analyze opportunities and risks, and manage delivery schedules. NBME is prioritizing applicants within a 50-mile radius of its Philadelphia office; onsite interviews and onboarding there may be required, with advance notice where applicable. The role delivers projects and programs to NBME’s quality, governance, and delivery standards using established project management processes and approved methodologies, including Agile practices when appropriate. It provides project lifecycle expertise across requirements, scope, schedule, issues, communications, change, budget, vendors, risks, stakeholders, service transition, technical dependencies, resources, and team engagement. The project manager also supports proposal and vendor selection activities, coordinates solution reviews and approvals, and manages project changes and delivery risks. NBME is a not-for-profit organization that develops assessments and learning tools for physicians and health professionals. Its mission is to advance assessment of these professionals to achieve optimal care for all. NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards and offers assessment products and services across health professions. The position offers a remote-friendly workplace and competitive salary and benefits.

Requirements

At least 7 years of applicable project management experience.
At least 5 of the required 7 years must involve technology projects, primarily across Digital Workplace and Corporate Applications, with exposure to the broader IT Infrastructure Services environment.
Broad understanding of IT Infrastructure Services, particularly Corporate Applications and Digital Workplace technologies, and how these areas partner with Infrastructure Engineering, Technology Operations, Security, Enterprise Architecture, Product Engineering, and other IT functions.
Ability to understand technical requirements and translate them for technical and nontechnical audiences.
Ability to coordinate technology evaluations against business and technical requirements, platform integration needs, security and architecture standards, and operational readiness and support requirements.
Working knowledge of predictive project management, including Waterfall, and Agile approaches, and when each is appropriate.
Working knowledge of organizational change management practices, including stakeholder readiness, communication, training, adoption, and reinforcement.
Ability to identify issues and lead their resolution; coordinate technical peers, managers, business users, vendors, and staff; and constructively resolve disagreements while keeping projects focused on objectives.
Ability to facilitate timely, informed stakeholder decisions through structured evaluation of options and risks.
Knowledge of information technology, project management, governance, risk management, and service delivery best practices.
Ability to learn quickly, work effectively with incomplete information, identify assumptions and information gaps, and seek input to move work forward.
Excellent written and verbal communication skills, including tailoring messages to technical and nontechnical audiences, building alignment, and navigating differing priorities diplomatically.
Strong organizational skills to coordinate complex project activities through completion with minimal direction from technical leads.
Demonstrated leadership skills, including influencing without direct authority, establishing accountability, resolving conflicts, and guiding matrixed teams.
Experience with technologies commonly used across Corporate Applications and Digital Workplace, including enterprise software solutions, client and desktop systems, collaboration and unified communications tools, and cloud-based technologies.
Experience using Jira or a comparable project and work management platform.
Experience developing and maintaining project documentation, including scope, requirements, deliverables, policies, procedures, and best practices.
Experience facilitating meetings, managing meeting time, documenting decisions, and tracking action items and next steps through completion.
Experience partnering with corporate functions to define requirements and support project delivery.
Experience managing technology projects from requirements and design through testing, implementation, and transition to operations.
Bachelor’s degree in Information Technology Systems, Computer Science, or a related field.

Nice To Haves

PMP certification is desired but not required.

Responsibilities

Deliver projects and programs of varying size and complexity in accordance with NBME quality, governance, and delivery standards, using standard project management processes and approved methodologies, including Agile when appropriate.
Provide project lifecycle expertise in requirements gathering, scope management, timeline planning, issue resolution and escalation, communications and status reporting, change management, budget and forecasting, vendor management, risk and stakeholder management, conflict resolution, service transition and operational readiness, decision-making and facilitation, technical dependency management, project resource management, and project team engagement.
Partner with business owners and corporate functions to define needs, maintain engagement, and secure approvals and sign-offs throughout the project lifecycle.
Manage requests for proposal, including requirements development, vendor coordination, proposal evaluation, and selection activities.
Coordinate review and approval of functional and technical solutions by the appropriate business and technology stakeholders before development or implementation.
Assess and track project issues and risks and their impact on scope, schedule, budget, and delivery; drive resolution or timely escalation.
Document, assess, and manage changes to project scope, schedule, budget, and deliverables through the established project change control process.
Facilitate meetings, document decisions, and track action items and next steps through completion.
Manage technology projects from requirements and design through testing, implementation, and transition to operations.