Senior Technical Product Manager - Wallet and Account Platform
About The Position
As the Senior Technical Product Manager for Western Union’s global Wallet & Account Platform, you will lead the vision, strategy, and execution of platform capabilities supporting wallet, payments, and account-based products across multiple markets. You will drive development of scalable, API-driven services and collaborate with engineering, architecture, business stakeholders, and regional teams to shape platform capabilities that enable innovation, regulatory compliance, and strong customer experiences at global scale. The role is hybrid, with a requirement to work from the office at least three days per week. Applicants must be based in Denver, New York City, or Austin, Texas, or be willing to relocate at their own expense. Applicants must be authorized to work full-time in the United States; visa sponsorship is not available.
Requirements
- 5–8 years of product management experience in fintech, payments, banking, or other technical platform environments.
- Proven experience owning and scaling platform, API, or infrastructure products.
- Strong understanding of wallet systems, ledgering, account models, and transaction processing.
- Experience delivering API-driven products and partnering closely with engineering teams.
- Knowledge of distributed systems, microservices, and cloud-based architectures.
- Experience integrating with banking APIs, payment networks, card processors, and external vendors.
- Understanding of financial regulations, including KYC, AML, and transaction monitoring.
- Strong communication, stakeholder management, and analytical skills.
- Ability to work effectively in global, cross-functional, and fast-paced environments.
- Applicants must be currently authorized to work in the United States on a full-time basis; Western Union will not sponsor work visas for this position.
- Applicants must be based in Denver, NYC, or Austin, TX, or willing to relocate to those locations and work in the office at least three days a week. Western Union will not assist with relocation costs.
Nice To Haves
- Experience building or scaling digital wallet or core banking platforms.
- Experience supporting multi-region or multi-tenant platforms.
- Background enabling self-service developer platforms and tools.
- Familiarity with API documentation, SDKs, and developer experience best practices.
Responsibilities
- Define and execute the global Wallet & Account Platform strategy and roadmap.
- Build scalable, API-first platform capabilities supporting wallets, payments, cards, and account services.
- Establish platform standards, integration patterns, and reusable components for global adoption.
- Partner with engineering to design secure, reliable, and scalable services.
- Serve as the subject matter expert for wallet architecture, ledger systems, account structures, and balance management.
- Collaborate with regional teams to support local regulatory, payment, and customer requirements.
- Define integration strategies with banks, payment processors, card networks, and third-party providers.
- Drive end-to-end product delivery, including requirements, prioritization, launch, and ongoing optimization.
- Monitor platform performance, adoption, and reliability metrics to guide product decisions.
- Stay current on industry trends in digital wallets, embedded finance, real-time payments, and banking platforms.
Benefits
- Short-term incentives.
- Multiple health insurance options.
- Accident and life insurance.
- Development platforms.
- Medical, dental, vision, and life insurance.
- Tuition assistance program.
- Employee discount program.
- Parental leave.
- 401K plan.
- Long-term incentives aligned with individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
