Senior Technical Product Manager - Insurance Products & Benefits

Humana • Louisville, IN

14d • $104,000 - $143,000 • Hybrid

About The Position

Humana is seeking a hands-on Senior Technical Product Manager to partner with business and technology teams to build and deliver scalable technology solutions for managing Medicare and Medicaid plans and benefits across multiple platforms. The role owns a product, platform, or major capability within the Insurance Products and Benefits portfolio, defining its vision, strategy, roadmap, and execution from concept through value creation and delivery. The position combines product management practices with technical acumen to translate business needs into technology solutions and guide cross-functional teams toward measurable outcomes.

The role works with Humana stakeholders to create, prioritize, and manage product iteration backlogs; ensures products meet technology and Humana standards and deliver value to end users; and influences department strategy. It involves making moderately complex to complex decisions with considerable latitude over objectives and approaches, and is performed with minimal direction.

This is a hybrid home/office position. Associates working from home must have a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. Humana recommends internet service with at least 25 Mbps download and 10 Mbps upload. Satellite, cellular, and microwave connections require leadership approval. Humana provides appropriate telephone equipment to home or hybrid associates. Associates living and working from home in California, Illinois, Montana, or South Dakota receive a bi-weekly internet expense payment.

The position is scheduled for 40 hours per week. The stated annual base pay range is $104,000–$143,000, with eligibility for a bonus incentive plan based on company and/or individual performance.

Requirements

• Bachelor's degree in any STEM field of study, Business Administration, or Management.
• At least 5 years of proven Technical Product Management experience in a current or recent role at a large enterprise.
• Strong understanding of Agile frameworks and product development methodologies.
• Experience managing product roadmaps and prioritizing backlogs.
• Excellent analytical, problem-solving, and communication skills.
• Strong stakeholder management abilities and the ability to work effectively with both business and technical teams.
• Proficiency in using AI tools for daily work.

Nice To Haves

• Master's degree in business, management, or a relevant field.
• Professional certification in Product Management.
• Experience working within large enterprise IT delivery environments.
• Experience delivering enterprise software, platform, or digital products.
• Health insurance or healthcare industry experience.

Responsibilities

• Develop, own, and maintain the vision, strategy, roadmap, and delivery for a product, platform, or major capability based on customer, business, and technology needs.
• Define product goals, success metrics, and key outcomes aligned with business objectives.
• Make product decisions using data, user feedback, and business value assessments.
• Work with business stakeholders to understand operational challenges, customer needs, and strategic priorities.
• Analyze business processes and identify opportunities for efficiency, automation, and capability enhancement.
• Partner with product owners to translate business problems into product requirements and define acceptance criteria, functional requirements, dependencies, and success metrics.
• Collaborate with engineering teams to define solution approaches and delivery strategies aligned with the roadmap.
• Understand system architecture, integrations, data flows, and technical constraints.
• Help stakeholders make prioritization and trade-off decisions that balance customer value, technical feasibility, cost, and delivery timelines.
• Ensure product requirements are clearly communicated and understood by delivery teams.
• Help product owners manage the product backlog and prioritize work based on business value.
• Partner with ARTs and Scrum teams to plan releases, sprints, and feature delivery.
• Monitor progress, remove blockers, and achieve milestones.
• Drive continuous improvement through iterative product enhancements and feedback cycles.
• Partner with engineering, architecture, testing, operations, and business teams throughout the product lifecycle.
• Align stakeholders around product priorities, delivery plans, and business outcomes, and foster collaboration to support implementation and adoption.
• Communicate product strategy, roadmap progress, risks, dependencies, and business value to stakeholders at all levels.
• Present recommendations and product updates to leadership teams.
• Build trust and credibility through transparent communication and outcome-driven decision-making.
• Define and track KPIs, adoption metrics, operational effectiveness, and customer satisfaction measures.
• Analyze performance data and user feedback to identify enhancement opportunities.
• Drive product evolution through ongoing optimization and feature expansion.

Benefits

• Medical benefits.
• Dental benefits.
• Vision benefits.
• 401(k) retirement savings plan.
• Paid time off.
• Company and personal holidays.
• Paid parental and caregiver leave.
• Short-term disability.
• Long-term disability.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.
• Bi-weekly internet expense payment for eligible associates living and working from home in California, Illinois, Montana, or South Dakota.
• Telephone equipment appropriate to meet business requirements for home or hybrid associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior